Supervisor,Patient Services Job Barrie Ontario Canada,Healthcare

Location: Collingwood

Job Description

Supervisor, Patient Services – Emergency Department & ICU

Employment Type:
Permanent Full-Time

Reports to:
Manager of Emergency Department & ICU

Non-Union

Reason for Posting:
Vacancy – Newly Established Position

Hours of Work: 8 hour shifts, Monday to Friday

Rate of Pay: $50.38 - $63.19

Join Our Inspired Team!

The Opportunity:

We need a Supervisor, Patient Services – Emergency Department & ICU to join our leadership team! You want to be our first supervisor supporting these departments and make a difference. Our Emergency Department is extremely busy with growing volumes to support our population and we operate a 5 bed Level 2 ICU. An Emergency Department Flow project is currently underway. This role will also support our respiratory therapy group.

This role will join a leadership team that is engaged in not only supporting today’s patient care and teams but is planning for Tomorrow’s Hospital. This role will collaborate with the Hospital Development team to support the planning process.

You won’t lead these teams alone! In addition to being supported by the Chiefs of Service in each area, CGMH is introducing a new model to support our leadership team continue to elevate quality and support our inspired team. You work closely with the Manager of the Emergency Department and ICU on all core leadership responsibilities and preparation for Accreditation in 2027.

Why Choose Us!

We invest in our Team. As the Supervisor, Patient Services – Emergency Department & ICU you will earn $50.38 - $63.19 an hour.

Beyond your hourly wage you will also enjoy:

Access to funding to support education that you want to pursue

Join or continue in HOOPP, a defined benefit contribution pension plan

Time away from work matters. This position would earn five weeks of vacation.

Your health and wellness are important. We offer a fulsome benefits package

As a leadership role you will have flexibility with your schedule, including the option for some remote work to support focused projects and tasks

As the successful applicant you will do the following in collaboration with the Manager:

Provide availability, support and problem solving to needs of the unit and across departments of the Hospital

Complete leadership core responsibilities of budget management, employee engagement and performance, incident reports follow up and engagement with patients and families in collaboration with the Manager

Ensure compliance with hospital policies, accreditation standards and regulatory requirements

Actively participate and engage in Hospital Leadership activities, including sitting on relevant committees and regional meetings

Be a visible and engaged presence with staff supporting daily operations and flow

The successful candidate will partner with the Manger to determine most responsible person for core leadership responsibilities and will determine additional projects that may be led

What You’ll Bring

Required

A Registered Nurse in good standing with the College of Nurses of Ontario

Minimum 5 years of applicable clinical experience in an acute care setting

Minimum of 1 years experience in a leadership role

Experience in critical care/emergency medicine nursing

Demonstrated ability to drive quality improvement and program initiatives

Proven ability to influence from a people centered lens with an education focus, data informed decision making and curiosity to support strategic priorities

Strong evidence of ability to work independent and collaboratively to achieve outcomes

Work collaboratively to elevate clinical quality, patient safety and high standards of care

Strong interpersonal and leadership skills with the ability to build positive relationships, enhance collaboration across departments, and create a cohesive, team-oriented environment

Preferred

Bachelor’s degree in Nursing (BScN)

Demonstrated commitment to leadership development through formal education, training programs, or certifications.

Values are at the Heart of Our Work

We are committed to our values:

Be Kind - fostering a culture of compassion, empathy, and dignity in every interaction

Support Each Other - working together across all roles to uplift our team and our patients

Lead by…