Senior Rehabilitation Case Manager

Location: Salisbury

Hours: 35-37.5 hours per week (part‑time roles also considered)

Salary: £52,000 - £55,000 per year + benefits

We are looking for experienced healthcare professionals with proven leadership and line‑management experience to join our expanding team within Proclaim Care, a national award‑winning provider of rehabilitation solutions.

This role is part of our ongoing organisational evolution and will strengthen leadership capacity across the business. It is a home‑based position that requires significant regional travel and is appropriate for applicants based in Salisbury or the surrounding areas.

• Right to work in the UK
• Current resident within the UK
• Health Care professional with a qualification in Occupational Therapy, Nursing or Physiotherapy
• Active registration with the HCPC or NMC
• Proven leadership and line‑management experience
• Strong decision‑making skills and ability to work within a structured governance framework
• A collaborative, values‑driven approach to team development and service delivery
• A commitment to quality, accountability and continuous improvement
• Car and valid driving licence
• Willingness and ability to travel

This dual role combines operational leadership with client support to optimise recovery and achievement of rehabilitation and return‑to‑work goals.

• Conduct in‑person and virtual assessments to determine clients’ physical, psychological and social needs on an ongoing basis.
• Devises and coordinates goal‑focused rehabilitation programmes, including private and statutory services.
• Coordinates private treatment (e.g. physiotherapy, psychology, investigations or surgery).
• Collaborates with family members and other inter‑disciplinary professionals.
• Communicates regularly with external stakeholders (e.g. solicitors, insurers and employers).
• Writes comprehensive reports for instructing parties, providing updates, demonstrating progress and seeking funding approval.
• Facilitates return to work and/or education.
• Assists the Regional Manager to ensure safe, effective, person‑centred care aligned with company policies.
• Conducts regular one‑to‑one meetings with Rehabilitation Managers to provide feedback, address challenges, agree priorities and drive accountability.
• Identifies training needs and promotes continuous professional development (CPD).
• Coaches and mentors Rehabilitation Managers on assessment, rehabilitation case management and billing practices.
• Supports Rehabilitation Managers with developing strategies for meeting financial targets and SLAs.
• Provides guidance on risk management and safeguarding responsibilities.
• Facilitates team huddles and case clinics to enhance collaboration.
• Offers ad‑hoc support for Clinical Duty rota and covers Regional Manager absence.
• Manages annual leave and training approvals.
• Supports the Regional Manager with recruitment, induction and performance management.
• Supports orientation, development and quality assurance of Associate Rehabilitation Managers, including audits and quarterly case reviews.

We are looking for a HCPC‑registered Occupational Therapist or Physiotherapist, or an NMC‑registered Nurse with a proven clinical background in one or more of the following specialisms:

• Complex orthopaedic conditions
• Brain injury
• Spinal cord injury
• Amputations
• Paediatrics

Senior Rehabilitation Case Managers work from home but travel regionally to meet clients, team members, treatment providers and employers. A valid driving licence is essential.

• Strong clinical reasoning skills with a solutions‑focused approach.
• Effective communication, report writing and interpersonal skills.
• Excellent organisational and administrative skills with attention to detail.
• Ability to work independently and as part of a multidisciplinary team.
• In‑depth knowledge of rehabilitation case management, professional and regulatory standards and frameworks.
• Desire to coach and mentor colleagues to improve performance and long‑term professional growth.
• Strong problem‑solving skills with the desire to identify and resolve operational, people and customer…