Remote Caseworker at Cencora

Make a difference in healthcare as a Remote Caseworker with Cencora. You’ll manage cases and provide telephone support for patient and healthcare professional inquiries.

Cencora is seeking a full-time Remote Caseworker to oversee assigned projects and ensure adherence to case-management protocols. Your responsibilities will include implementing patient and compliance programs while communicating effectively with healthcare providers. Strong organizational and analytical skills, along with the ability to multitask, are essential in this role.

Key Responsibilities:

• Manage assigned cases and projects effectively

• Provide telephone support for funding and access issues

• Implement compliance and monitoring programs

• Document activities in program-specific databases

• Participate in ongoing training and assist in onboarding new caseworkers

Requirements:

• Associate's degree or equivalent experience

• Minimum of one year in customer service

• Bilingual in French and English is an asset

• Strong problem-solving skills and attention to detail

• Knowledge of the pharmaceutical industry is preferred

Bring your case management, customer support, and organizational skills to enhance health outcomes at Cencora.
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