Feel Advisor

Babergh and Mid Suffolk District Councils

Address: Endeavour House, 8 Russell Road, Ipswich, Suffolk IP1 2BX

Salary: £31,537 - £36,363 per annum (pro rata for part time)

Hours: Full-time, 37 hours per week

Contract: Fixed Term or Secondment opportunity for 18 months

About the role

As a Feel Good Suffolk Advisor in the Communities Team
, you will provide holistic health and wellbeing support to clients accessing the FGS service. You will primarily be based in the community with some remote/office working, travelling across the district to provide face-to‑face services and client support over the phone.

Key responsibilities:

• Provide triage and assessment of clients accessing the FGS service.
• Deliver behaviour change interventions and techniques based around Smoking Cessation, Physical Activity and Weight Management as required.
• Motivate and empower clients to make behaviour changes, conducting assessments and creating personal action plans to improve health.
• Use Health Coaching techniques to deliver face‑to‑face, digital and telephone 1:1 and group interventions.
• Develop and co‑produce action plans to provide personalised support to individuals, families and carers.
• Deliver group and one‑to‑one smoking cessation support, including coordinating Nicotine Replacement Therapy (NRT) and using a CBT approach.
• Work closely with partners at place and neighbourhood level to refer and signpost clients to suitable support, including local authorities, integrated care board and primary/secondary care, leisure providers and VCFSE organisations.
• Complete ‘touch point’ assessments and evaluations, recording data in a case management system and reporting on outcomes.
• Contribute to the measurement of change and improvement in health behaviours using relevant outcome measures.
• Equip people with knowledge, skills and confidence to access information and support via a digital front door.
• Collaborate with colleagues across the county to ensure efficient working.
• Attend community events and complete outreach within the districts.

About you

• Passionate and motivational, with experience in local government, health or voluntary sectors supporting community health and wellbeing.
• Good understanding of community health issues and the strengths and barriers faced by residents.
• Caring nature, empathy and understanding to support individuals from diverse backgrounds and varying support needs.

You will need to demonstrate:

• Understanding of barriers to healthy lifestyles and health inequalities.
• Good knowledge of the local area and health provision.
• Understanding of referral, triage and assessment processes.
• Experience using a case management/customer relationship management system.
• Experience building personalised action plans and working towards KPIs and evaluation processes.
• A broad range of knowledge on health and wellbeing issues.
• Ability to manage working relationships and confidently network and make new contacts.
• Desire to undertake training and development opportunities to ensure continual professional development.

A full UK driving licence and access to a car is essential for this role.

Benefits

We offer a comprehensive benefits package, including:

• Generous leave entitlement (26 days a year, rising to 31 days after 5 years).
• Competitive Local Government Pension Scheme.
• Wellbeing Support and Employee Assistance Programs.
• Private Health Care Options.
• Electric Vehicle Salary Sacrifice Scheme.
• Paid volunteering days.
• Flexible and hybrid working arrangements (Business needs permitting).
• Great learning and development opportunities.