Medicines Management​/Pharmacy Technician - West

We have an opportunity to appoint a Pharmacy Technician to join West Somerset Primary Care Network, working alongside our established team of Clinical Pharmacists and Pharmacy Technicians.

The role supports the four surgeries across the PCN:
Minehead Medical Centre, Dunster & Porlock Surgeries, West Somerset Healthcare and Exmoor Medical Centre. This is a varied primary‑care role, supporting safe and effective medicines management across practices and helping patients get the best from their medicines.

Applicants must be registered with the General Pharmaceutical Council as a Pharmacy Technician. There will be a requirement to participate in the national CPPE Pharmacy Technician in General Practice training pathway, unless this has already been completed.

Successful candidates will need to be organised, accurate, adaptable and confident working across different practice teams while remaining part of the wider PCN pharmacy team.

We welcome applications for both full‑time (37.5 hours per week) and part‑time (30 hours per week) employment. Job share opportunities will also be considered.

Rate of pay is £14.68 - £16.98 per hour, based on previous experience and CPPE completion.

The post will primarily involve clinical‑support and medicines‑management work. Key areas will include medicines reconciliation following hospital discharge and clinic letters, prescription and medicines‑related queries, medication‑monitoring support, annual‑review preparation, care‑home medicines optimisation, audits, patient‑safety work streams and proactive medicines‑management projects.

You will support GPs, pharmacists, practice teams, patients, carers, community pharmacies and other healthcare professionals to improve continuity of care and reduce medicines‑related risk. There will be opportunities for appropriate patient contact as part of medicines‑related queries, information gathering, monitoring follow‑up, care‑home work and agreed PCN work streams.

The balance of work may vary between practices depending on service need. Some work streams are administrative and process‑driven, while others involve medicines optimisation, patient contact and wider clinical‑team support.

You will also be well supported by the SHS pharmacy team, including pharmacists and pharmacy technicians, as well as the wider multi‑disciplinary team.

We have a strong focus on medicines safety, population health, proactive care and reducing health inequalities. We are also increasing our use of data and digital tools to identify patients who may benefit from monitoring, review or targeted intervention.

Symphony Healthcare Services (Symphony) was established in 2016 as part of the award‑winning Symphony Programme Vanguard, developing new models of care. We now support 16 practices across Somerset providing care for over 150,000 patients.

Symphony has developed a model where each practice is encouraged to operate autonomously, but as a subsidiary of NHS Somerset Foundation Trust (SFT), and with the backing and economies of scale from a central support team (particularly for HR, finance, corporate and strategic management matters).

Providing NHS services is at the heart of what we do. Our vision is to ensure that primary care is sustainable for patients and practices in Somerset, and we aim to be a national exemplar for primary care provision.

We work closely with our practice teams to support, develop and transform patient care and working practices with innovation and technology at our core.

Symphony welcomes applications from people of all backgrounds and under‑represented groups. When undertaking recruitment and selection for our services, Symphony we are committed to equality of opportunity for all.

Symphony offers a NHS or NEST Pension, a range of employee benefits and salary sacrifice schemes (see attached poster), along with flexible working from day of employment and an agile approach to home / office‑based working where appropriate to the role.

• BTech. City and Guilds or Apothecary Hall, or
• NVQ level 3 with BTech in Pharmaceutical Sciences or equivalent
• Registered with the General…