Health Courier Services Business Administration Officer

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The salary scale for a Band 3 has been adjusted as part of the NHS Agenda for Change pay award for 2026/2027 and will be implemented in August 2026 backdated to 01 April 2026 where applicable.

An exciting opportunity has arisen within the NHS Wales Shared Services Partnership Procurement Services, Supply Chain, Logistics & Transport Team function as a Business Administration Officer for the Health Courier Services (HCS). The postholder will be primarily responsible for providing high quality business administrative support to HCS. The base for the position will be Denbigh NHS Regional Stores.

The successful applicant will have previous experience working in a similar capacity, ideally in a Supply Chain/Transport function. The postholder will be the first point of contact for HCS administrative tasks and dealing with routine queries including raising requisitions on Oracle. The postholder will be responsible for obtaining quotations for required goods and services and working with the Procurement team to ensure goods/services are delivered as required.

As teams are based across Wales, good communication skills and the ability to build good working relationships is essential. The postholder will be able to respond efficiently and effectively to requests made by service users to assist in the smooth operation of the service.

The ability to speak Welsh is desirable for this post;
Welsh and/or English speakers are equally welcome to apply.

At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.

Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.

We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.

Excellent customer service is something we strive for, for both our internal and external customers.

Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit (Use the "Apply for this Job" box below)./

NWSSP works in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.

• NVQ/Chartered Institute of Purchasing and Supply/CILT (Certificate in Logistics Transport)/ Certificate in Business Administration Level 3 or equivalent experience
• Educated to GCSE standard or equivalent
• Knowledge and training in use of Oracle or equivalent system

• Experience in Administration processes and procedures in a fast paced office environment
• Experience in fleet and logistics administration

• High standard of verbal and written communication skills - ability to convey and receive information and complete all necessary documentation actions accurately, legibly within required timescales
• Logical with common sense approach to problem solving.
• Ability to work alone with minimum supervision or as a member of a team

• Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
• Ability to travel independently to other sites. There may be an occasional requirement to travel e.g. to attend meetings/training at other locations

Welsh language skills are desirable.

If you are short listed for interview you will be contacted by email using the…