Bilingual Program Coordinator Job New Brunswick Canada,Healthcare

Empowering lives, healing hearts, embracing future

Are you ready to make a lasting impact in specialty care? We’re seeking a dedicated and dynamic Bilingual Program Coordinator to join our Patient Support Programs at BioScript Solutions, where we put our patients first!

What we offer (and why you’ll love it here!):

Epic Work-Life Balance: Flexible remote work options because we value your time and well-being.

Growth Opportunities: Committed to fostering a culture of growth, where every team, member is encouraged to pursue new skills, expand their knowledge, and advance their careers.

Vibrant Culture: Over 1,500 team members across Canada and year over year we manage to maintain an overall above industry engagement score by using a monthly pulse survey.

Our People Say It Best:

Attractive Compensation: Competitive salary, incentive program, and comprehensive benefits package.

What & Where: Remote & Full-Time, Permanent

Closing Date: June 19, 2026

Why BioScript Solutions?

At BioScript, we're not just a company—we're a fast-growing company always putting patients first. Recognized as one of Canada’s Best Managed Companies, we believe in pushing boundaries, setting trends, and creating meaningful experiences that captivate and inspire. Our vibrant team is made up of innovative minds who are passionate about driving success and making an impact. Ready to be a part of this exhilarating journey?

Your Mission:

Coordinate and manage all aspects required in order to obtain prescription drug coverage for patients;

Acting as the Primary point of contact for physicians (within their geographic area) to enroll patients into a Navie Go managed program;

Establishing and maintaining a strong, trusting relationship with assigned clinics and physicians;

Coordinate cases with insurance companies, physician' offices and healthcare professionals in order to maximize reimbursement solutions public/federal funding programs;

Coordinate with dispensing pharmacy and injection training sites once funding has been obtained;

Acquire in depth knowledge of public / private and federal funding mechanisms;

Assisting physicians and/or their staff to complete all relevant Patient Support Program forms (enrolment, consent, prescription, etc.) and all relevant drug reimbursement forms;

Acting as the main resource for Navie Go to request missing or additional information from respective physician offices, pharmacies, and/or other Health Care providers;

Responding promptly and professionally to physician enrolment requests;

Responding proactively and upon Navie Go’s request to facilitate paperwork required for patient reimbursement renewals.

What You Bring to the Table
:

Bilingualism in English and French is a requirement;

Ability to handle a high caseload in a fast-paced, changing environment;

Minimum of 2 years experience in customer/client service experience;

Strong proficiency in Microsoft and Google applications (Google apps, Word, Excel);

Professional/courteous/efficient telephone manner;

Proven ability to organize time, set priorities, and multi-task in order to meet various competing work deadlines;

Strong communication and interpersonal skills;

Ability to work independently and in a team environment;

High attention to detail;

Prior experience in a reimbursement role is a strong asset;

Experience in biologics will be considered an asset;

Experience in the healthcare, pharmaceutical, or insurance industry is an asset;

Ability to resolve issues effectively and efficiently.

Compensation: At BioScript, your base pay is one part of your total compensation package and is determined within a range. Our pay ranges are based on the local cost of labor benchmarks for each specific role, level, and geographic location.

We're proud to be an equal opportunity employer. As a people-centric organization, we’re committed to fostering a welcoming culture free of discrimination, and to providing a healthy and safe work environment where all team members can thrive as individuals. Through our commitment to diversity, inclusion, belonging, and equity, we strive to provide an accessible workplace, where individuals feel valued, respected, and supported every day.

We are committed…