Remote Patient Support Manager at Cencora

Drive patient access initiatives as the Manager of Patient Support & Services at Cencora in a fully remote role. Your leadership will ensure seamless intake, coverage verification, and effective service delivery.

In this managerial position, you will spearhead patient access operations at Cencora, leveraging over five years of experience in healthcare service delivery. Key skills include overseeing workflow execution, resolving access barriers, and monitoring operational metrics for process improvements. Your leadership in training and coaching patient access staff will optimize daily operations.

Key Responsibilities:

• Manage patient access operations for accurate service initiation

• Lead daily workflow execution across patient access activities

• Oversee resolution of authorization and eligibility barriers

• Monitor operational metrics to identify service gaps

• Coordinate cross-functional escalations with relevant teams

Requirements:

• Bachelor's degree in related field or equivalent experience

• 5+ years in patient services or healthcare delivery

• 2+ years in a management role

• Certification in relevant management or process improvement

• Strong communication and leadership skills

Your expertise in managing patient access operations will directly contribute to improving lives at Cencora.
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