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Job Description & How to Apply Below
Empower patients as a Remote Bilingual Caseworker with Cencora, leveraging your bilingual skills in a full-time role. Join a dedicated team focused on improving healthcare services across Canada.
The Bilingual Caseworker role at Cencora requires support for patient and provider services through our Innomar Strategies division. You will handle project management, telephone support, and execute compliance programs while adhering to established protocols.
Your role is fundamental in outreach efforts, including patient follow-ups and information gathering from healthcare professionals.
Key Responsibilities:
• Oversee assigned patient cases and projects
• Implement telephone support programs for patients
• Monitor compliance and case management activities
• Conduct market research in healthcare settings
• Maintain accurate records in the program database
Requirements:
• At least 1 year of customer service experience
• Fluent in French and English
• Strong attention to detail and multitasking abilities
• Background in medical or pharmaceutical fields advantageous
• Proficient with Microsoft Word, Excel, and Outlook
Join Cencora to utilize your skills in case management and contribute to healthcare improvement.
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