CHC Lead

About the Role

We are seeking two experienced and dynamic leaders to join Adult Social Care as NHS Continuing Healthcare (CHC) Leads. These roles provide senior oversight of all CHC activity across Adult Social Care, acting as the single point of expertise and accountability. The CHC Leads will shape how Gloucestershire works with system partners, ensuring fair, lawful and timely CHC decision-making for people with complex needs.

• Provide senior oversight of all CHC activity across Adult Social Care.
• Lead and coordinate CHC disputes and appeals, ensuring timely escalation and resolution.
• Provide expert challenge to NHS partners where eligibility decisions are inconsistent with evidence or the National Framework.
• Maintain oversight of high-cost and high-risk cases, intervening early to prevent drift and delay.
• Work closely with finance colleagues to track expenditure and protect budgets.
• Strengthen CHC pathways within Preparing for Adulthood (PFA), improving transition outcomes for young people.
• Build strong, effective relationships with the Integrated Care Board (ICB), NHS England and partners.

• Senior-level experience within Adult Social Care, health or integrated services.
• In-depth knowledge of the CHC National Framework and relevant legislation (Care Act, Mental Capacity Act, Human Rights Act).
• Experience of managing complex, high-cost cases and leading disputes or appeals.
• Strong analytical and communication skills, with the ability to present robust, evidence-based arguments.
• Financial awareness and the ability to link practice decisions to budget impact.
• Commitment to strengths-based, person-centred practice.
• Resilient, highly organised and confident in challenging situations; able to influence at senior levels across organisational boundaries.
• Ability to demonstrate fluent spoken English (Immigration Act 2016 requirement).

• 25.5 days annual leave (rising to 30.5 days after 5 years’ service), plus bank holidays.
• Membership of a Local Government Pension Scheme.
• Agile working with a mix of office and home working.
• Regular formal and informal support.
• Safe, supportive and positive working environment with robust supervision.
• Access to training opportunities, enabling career development.
• Discounts at major supermarket chains and high- street retailers.
• Green Car Scheme (T & C's apply).
• Salary Sacrifice.
• Cycle to Work.
• Salary Access.
• Employee Assistance Programme (EAP) – free, confidential counselling and advice available 24 hours a day, online and by telephone.
• Strong emphasis on a supportive working environment – 94 % of staff participate in their annual appraisal and in regular health and well-being events.