Bank Support Worker

Salary and Benefits: £13.95 per hour plus excellent benefits package

Location: Caerphilly

Job Reference:

Closing Date: 06-Aug-26

This role is for anyone who wants to make a real difference, whatever your age, background, or gender. You don't need prior care experience; support, patience, and willingness to learn are essential. Prior experience in customer service, childcare, hospitality, teaching or volunteering is valuable.

• Kind, patient, and willing to learn.
• Enjoys listening, lending a hand and helping others live life to the fullest.
• Has a full UK manual driving licence.
• Ready to support adults with learning disabilities, adult autism or complex needs.

• Full UK manual driving licence.
• Current DBS check (enhanced).
• Valid right to work in the UK; if on a visa, at least two years remaining on the current permission.
• Willingness to work bank hours and shift work (08:00–21:00).

• Support people with personal care, cooking and household tasks.
• Provide companionship, encouragement and emotional support.
• Help people build independence, friendships and new skills.
• Join in activities, hobbies and community events.

• Favourable working hours – bank support roles available.
• 28 days holiday (rising to 38 with service).
• Double pay for bank holidays.
• Paid enhanced DBS.
• Pension contributions and life assurance (3x salary).
• Funded qualifications and apprenticeship opportunities.
• Employee Assistance Programme and bereavement helpline.
• Walsingham Rewards Scheme and Blue Light Card discounts.
• Long service awards and a £250 recommend‑a‑friend bonus.
• £60 per night "sleep in" bonus available in some locations.

NB:
This role is not eligible for Skilled Worker visa sponsorship under current UK Home Office rules because it does not meet the required salary or skill level criteria.

We encourage applications from candidates who already have a valid right to work in the UK via other immigration routes or permissions, with at least two years remaining on their current visa.