Quality & Governance Manager
Otterburn, Northumberland, NE19, England, UK
Listed on 2026-07-20
-
Healthcare
Healthcare Compliance
Overview
Quality & Governance Manager role focused on leading the development, implementation, and continuous improvement of quality, governance, and patient safety systems. Responsible for ensuring compliance with NHS standards, regulatory requirements, and best practice while fostering a culture of continuous learning, quality improvement, and clinical excellence.
Main duties- Responsible for the Datix and QPulse systems to ensure they are fit for purpose.
- Undertake theme and trend analysis of incidents, complaints, audits, risks, and claims by investigating and analysing information and reviewing research and national guidelines to improve practice.
- Ensure the Patient Safety Panel is held weekly, agendas are set, reports are received in a timely manner, minutes produced, actions recorded, and evidence of closed actions.
- Lead and report on specific analytical projects with triangulation of themes and trends of risk management and governance.
- Collaborate with Divisions on patient safety initiatives and provide clinical governance advice.
- Present complex or sensitive information and regular reports to relevant managers and committees (clinical audit and effectiveness committee and executive risk management committee) or groups as requested.
Job Title
:
Quality & Governance Manager
Location
:
Stepping Hill Hospital, onsite with possibility of one day working from home.
Hours
:
Full time, Monday to Friday, 9:00am–5:00pm
Pay Rate
: £30.90 per hour
Band
: 8a
- Excellent communication skills, both verbal and written.
- Experience of PSIRF learning responses, including PSIIs.
- Experience of working in Surgery and Acute hospital settings.
- NHS experience.
- Microsoft Office skills – Outlook, Word, and Excel.
- NHS system knowledge – Datix and QPulse.
- Ability to meet deadlines and work under pressure.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a submission for Disclosure to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.
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