Associate Manager, PV Compliance & Excellence

Associate Manager, PV Compliance & Excellence

Job Category: Operations

Requisition Number: ASSOC
005069

• Posted :
  July 23, 2026
• Full-Time

Showing 1 location

What we offer (and whyyou’lllove it here!):

• Epic Work-Life Balance: Flexible remote work options because we value your time and well-being.
• Growth Opportunities: Committed to fostering a culture of growth, where everyteam,member is encouraged to pursue new skills, expand their knowledge, and advance their careers.
• Vibrant Culture: Over 1,500 team members across Canada and year over year we manage tomaintainan overall above industry engagement score by using a monthly pulse survey.
• Attractive Compensation: Competitive salary, incentive program, and comprehensive benefits package.
• What & Where: Greater Toronto Area & Full-Time
• Closing Date: August 4, 2026

Why Bio Script  Solutions?

At Bio Script ,we'renot just a company—we'reafast-growing company always putting patients first.

Recognized as one of Canada’s Best Managed Companies , we believe in pushing boundaries, setting trends, and creating meaningful experiences that captivate and inspire. Our vibrant team is made up of innovative minds who are passionate about driving success and making an impact. Ready to be a part of this exhilarating journey?

Your Mission:

Pharmacovigilance Compliance & Quality Oversight

• Oversee the pharmacovigilance compliance framework for safety reporting across patient support, pharmacy, and infusion clinic operations, ensuring alignment with agreements, regulations, and internal procedures.
• Lead and maintain a risk-based quality control program for pharmacovigilance intake and reporting, including sampling, review criteria, performance benchmarks, and monitoring.
• Oversee quality reviews of adverse event and product complaint records to ensure timeliness, completeness, accuracy, regulatory compliance, documentation quality, and privacy adherence.
• Monitor compliance metrics, quality trends, deviations, and operational risks, and prepare reports for quality and governance review.

Investigations, Deviations & CAPA Management

• Lead investigations into pharmacovigilance deviations, reconciliation discrepancies, procedural non-compliance, and documentation issues using root-cause analysis methodologies.
• Assess the impact of quality issues on patient safety, data integrity, regulatory obligations, and contractual commitments.
• Develop, assign, monitor, and evaluate CAPAs to ensure accountability, timely completion, effectiveness, and escalation of unresolved issues.
• Notify manufacturer partners of reportable deviations and compliance concerns in accordance with contractual requirements and elevate significant risks to quality and pharmacovigilance leadership.

Training, Guidance & Knowledge Management

• Oversee the development, review, and maintenance of pharmacovigilance training materials and ensure personnel are qualified before performing safety reporting activities.
• Deliver training, coaching, and awareness sessions to operational, clinical, pharmacy, and cross-functional teams.
• Provide subject matter expertise on pharmacovigilance requirements, agreements, procedures, and quality expectations to PV Associates, Specialists, and stakeholders.
• Communicate changes to reporting requirements, systems, agreements, or procedures through appropriate training and education activities

Process Improvement, Documentation & Change Management

• Drive the development, review, and continuous improvement of SOPs, work instructions, templates, job aids, and quality tools to align with current practices, contractual requirements, and regulatory expectations.
• Collaborate with PV Operations, Quality Assurance, Program Management, Navie Go, Coverdale, BioScript Pharmacy, and other stakeholders to implement sustainable process improvements.
• Lead or support continuous improvement, operational excellence, and quality initiatives, ensuring activities are properly scoped, documented, implemented, and evaluated.
• Support change management for new systems, regulatory updates, client requirements, and organizational priorities while promoting quality, accountability, and continuous improvement.

Leadership…