Clinical Applications Specialist - Computed Tomography​/Diagnostic X-Ray; Field: Ontario

Titre du poste Clinical Applications Specialist - Computed Tomography/Diagnostic X-Ray (Field: Ontario)

Description de poste As a Clinical Applications Specialist, you will combine your interpersonal, clinical, and sales skills with our robust learning and development programs and commitment to on-the-job training to support pre-sales and customer education for Philips Computed Tomography (CT) and Diagnostic X-Ray (DXR) products.

Your role :
Utilizing exceptional organization and customer service skills to provide pre-sales support and deliver post-sales application training, serving as the primary liaison for customers and internal stakeholders during multiple phases of the sales and implementation processes. Scheduling and delivering onsite applications trainings, go-lives, and ongoing support to end user clinicians on the effective and efficient use of Philips products, according to guidelines, proactive training plans, and/or workflow analysis.

Assisting sales account teams with customer presentations, demonstrations, trials, site visits, trade show support, and education events, specifically focused on clinical and technical components. Confirming the product and/or solution is ready for use; performing clinical configurations and set-up, as required. Fostering excellent customer experiences and strong business relationships to understand needs and business drivers to develop training solutions for pre‑sales, installation, and post‑installation support.

Facilitating the resolution of customer issues by leveraging a One Philips approach with the sales and services teams, following escalation and feedback processes. Collaborating on: business priorities, new product introductions, business unit related projects, clinical/technical input for request for proposal, and configuration of quotations and orders. Approximately
80% national travel throughout Canada is required (this role will heavily support within Ontario). Occasional overnight stays and travel by airand/or train may be required.

• You’ve acquired5+ years of experience as a CT Technologist or a Medical Radiation Technologist (MRT) specializing in CT in a hospital environment.
• Knowledge of Philips CT and DXR equipment and applications highly preferred.
• You must be able to provide verification for current/active certification through the Canadian Association of Medical Radiation Technologists (CAMRT) or the provincial regulatory medical radiation college.
• Bilingual French and English skills, both written and verbal, are required.
• You have completed a college diploma or bachelor’s degree program in a medical radiation field and specialized post‑certification training.
• You’re passionate about technology and education related to patient care.
• Prior clinical preceptor, clinical training, adult education delivery and/or clinical sales experience is highly preferred.

• Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements.
• Work flexible hours (based on business needs).
• Wear all required personal protective equipment.
• May be required to comply with vendor credentialing.

We believe that we are better together than apart. For our office‑based teams, this means working in‑person at least 3 days per week. Onsite roles require full‑time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. This is a field role.

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