Program Coordinator Patient Services

Position: Program Coordinator for Patient Services
Location: Leduc

Cencora is seeking a dedicated Program Coordinator for remote work, focusing on customer and patient service resolution. Play a crucial role in enhancing service quality and operational effectiveness.

As a Program Coordinator at Cencora, you will facilitate crucial support for patients and customers, ensuring effective follow-up and accurate record management. Your responsibilities will include monitoring service workflows and collaborating with stakeholders to drive improvements in service accessibility and efficiency.

Key Responsibilities:

• Manage patient support request coordination and workflows

• Ensure accurate documentation and follow-up activities

• Identify delays and errors to improve service operations

• Collaborate with internal and external service partners

• Implement workflow improvements for future-ready support

Requirements:

• High School Diploma or GED required

• 2+ years in customer service or case coordination

• Preferred certification in healthcare administration

• Experience with service operations and order management

• Skills in data integrity and reporting

Contribute to Cencora’s mission by enhancing patient support services through effective coordination and teamwork.
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