Bilingual Medical Tele-Interviewer Remote

Advance your career as a Bilingual Medical Tele-Interviewer with Manulife, working remotely across Canada. This role focuses on conducting detailed interviews to support clients in insurance underwriting.

Manulife is looking for a Medical Tele-Interviewer to join its remote team. In this position, you will utilize your medical knowledge and exceptional communication skills while helping clients navigate the insurance process. You will be responsible for managing your workload efficiently and providing high-quality customer service with confidentiality.

Key Responsibilities:

• Conduct in-depth interviews to gather medical information

• Utilize strong interpersonal skills when probing for details

• Maintain exceptional accuracy and attentiveness

• Manage workload with excellent organization and time management

• Address customer concerns professionally and knowledgeably

Requirements:

• Bilingual in English and French

• Experience in a medical or insurance-related field

• Strong verbal and written communication skills

• Proven customer service experience

• Ability to work independently with minimal supervision

Leverage your bilingual skills and medical expertise to support clients in their insurance journey at Manulife.
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