Spiritual Care Coordinator

About the Organization

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world‑wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. We support those experiencing unemployment, addiction and family challenges, continually adapting and innovating to meet emerging needs.

The Chaplain contributes directly to the day‑to‑day spiritual mission of the Gateway of Hope (GoH). The Chaplain ensures the GoH and its services are a place of spiritual vibrance, providing pastoral, spiritual care and support to residents, staff, volunteers and community guests. The Chaplain plays a crucial role in providing spiritual support and guidance to individuals on a pathway to wellness and recovery.

• Offers spiritual support to clients and families during times of loss and helps them find meaning in their spiritual beliefs.
• Offers spiritual support and counseling to staff members experiencing emotional challenges, fostering a culture of care and well‑being.
• Provides one‑on‑one spiritual counseling to clients, helping them explore and address spiritual concerns related to addiction and recovery.
• Prays with staff and clients upon request or when opportunity permits.
• Conducts visitations to hospitals and institutions as necessary.
• Collaborates with the program department to integrate spiritual components into individualized development and action plans.
• Contributes to development, maintenance and oversight of the spiritual care program for residents, staff and community guests.
• Provides emergency spiritual assistance and short‑term counseling for clients when needed.
• Assists in crisis intervention, debrief and spiritual care planning.
• Facilitates or officiates special religious services such as memorial or celebration of life services.
• Organizes and leads workshops or educational sessions on spiritual topics such as mindfulness, meditation, prayer and the connection between spirituality and mental health.
• Facilitates meaningful spiritual rituals and ceremonies to foster a sense of community and connection.
• Maintains accurate records of appointments, workshop sessions, worship services, Bible studies and client engagement.
• Plans and conducts regular worship services and Bible studies in the facility.
• Solicits feedback to assess the effectiveness of worship services and adjusts them as needed.
• Develops and maintains formal relationships with local churches and community partners to expand spiritual care programs.

• The Chaplain is a member of the GoH management team, representing the spiritual care department and participating in governance and strategic planning.
• Works with management to ensure programs align with the spiritual mission of The Salvation Army.
• May deliver training for staff upon approval of the Executive Director.
• Attends case conferences, staff meetings and client interventions to update the team on spiritual care progress.
• May participate in internal and external committees when requested and approved by the supervisor.
• Knows and follows the security procedures of GoH and The Salvation Army to ensure safety and confidentiality.
• Performs other duties as assigned.

• Leads and develops the EDS services program for the Langley area.
• Serves as incident commander, first on site, when emergency disaster services are required.

• Maintains written records and logs of activities, including activity reports and statistical information.
• Keeps accurate client case notes respecting confidentiality and communicating limits of confidentiality.
• Manages the spiritual care budget and resources effectively.
• Develops, implements and maintains the Spiritual and Religious Care Policies and Procedures Manual and the Spiritual Care Program Plan in accordance with TSA Accreditation standards.
• Prepares and submits reports, proposals, program evaluations and business plans as requested by internal or external sources.

• Office setting and work‑from‑home…