Spécialiste bilingue en réadaptation professionnelle - région métropolitaine d

The National Rehabilitation Service is looking for a motivated individual to join our team as a Bilingual Vocational Rehabilitation Specialist, providing vocational rehabilitation services to eligible members of the Canadian Armed Forces (CAF). You will be responsible for facilitating the return to work of plan members through customized return-to-work strategies designed in collaboration with clients, colleagues and care providers. A typical workday involves meeting with plan members and healthcare professionals and coordinating activities with care providers to ensure a smooth return to work.

The Rehabilitation Specialist's responsibilities include budget management and planning, as well as implementing return-to-work programs. Duties may also include mediation and negotiation sessions with interested parties. The position requires an outstanding ability to multi-task, a flexible approach, and the ability to prioritize, given the often-conflicting demands of tight deadlines.

This role is from a home-based office and regional travel will be required. You will be responsible for managing a rehabilitation caseload covering the geographic area of Ottawa-Gatineau and surrounding areas. Coverage of other regions may be required.

• Developing, monitoring, and implementing innovative and goal-oriented vocational rehabilitation strategies for claimants in receipt of disability benefits.

• Contributing to the overall profitability of Group Disability by facilitating more timely return to work for claimants.

• Work with Policyholders to develop creative return to work solutions.

• Budget management.

• Provide effective communication to policy holders and members, and various medical professionals, often delivering complex and/or difficult messages.

• Vendor Management: ensuring the most effective and efficient treatments are available to our claimants.

• Related University degree; preference will be given to those candidates with Health Sciences related education with a focus in Psychology, Counseling or Nursing.

• Professional recognition like the Accredited Rehabilitation Professional (ARP) and/or Canadian Certified Rehabilitation Counselor (CCRC) is an asset.

• 5 years of vocational rehabilitation experience, or several years active rehabilitation experience.

• Sound knowledge of Rehabilitation Industry Standards, Disability Insurance and medical terminology, and Disability and Rehabilitation management best practices.

• Fully bilingual (French/English):
  The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.

• Experience managing budgets in a professional setting.

• Valid driver's license and car is required to travel to various locations.

• Proficient in Microsoft Office suite.

• Comfortable giving presentations to large groups virtually and in person.

• Demonstrated ability to think of creative solutions to rehabilitation problems.

• Interest in helping others make gainful return to employment.

• Prior military experience would be a strong asset.

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better.

To learn more about us, visit

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin,…