Gestionnaire, Programme Support aux Patients
Remote / Online - Candidates ideally in
Montreal, Montréal, Province de Québec, Canada
Listing for:
RenaudExec
Full Time, Remote/Work from Home
position
Listed on 2026-08-11
Job specializations:
-
Healthcare
Healthcare Management, Healthcare Administration
Job Description & How to Apply Below
Location: MontrealDescription
The Patient Support Programs (PSP)
Manager provides operational management including the planning, development and implementation of patient and other health care provider (HCP) support programs in Canada with the objective of delivering patients, caregivers and health care providers with a safe and convenient access to the company products through an outstanding positive experience.
Main Responsibilities:
Plan the PSP development and management supporting assigned brands/therapeutic areas as required by business needsDevelopment, oversee and be accountable for assigned PSP activities, tools, forms, digital solutions, including our PSP CRM.In collaboration with the respective Brand teams, define program elements, financial and clinical support strategy and define key success factorsIdentify, select and manage third-party partners for the administration and operations of the programsRepresent Patient Experience Team at customer facing activities such as conferences, congresses and business meetingsDefine quality standards and key performance indicators for the programs to maximize its success and monitor program performanceSupport the tracking and management of program budget.Ensure effective communication across all teams and with centrally and regionally based staffProvide initial and ongoing training and education to field staff on PSP services and facilitate education of HCPs regarding program offering.Work directly with customer-facing staff and vendor partners to proactively resolve program issuesIdentify innovative solutions for the optimal and safe use of the company productsStay abreast of changing conditions in the market and product portfolio to ensure that all PSP services reflect actual business needs while exceeding stakeholder expectations and maintaining highest quality standardsInformations complémentaires
Remote/Home office work:
Approx. 50% of the time
Connaissances spécifiques
Bachelor’s degree or higher (preferably in healthcare or business)5+ years of experience in the pharmaceutical industryUnderstanding of Canadian market access environmentDemonstrated vendor management skillsCan track and manage budgetExperience working within the Pharmaceutical Advertising Advisory BoardDedicated team playerStrategic thinkerGreat analytical skillsSuperb written, verbal and presentation skillsApproachable, interpersonal and political savvy.Can model the company’s values of professionalism, integrity, quality and respectEmbraces leadership opportunities and takes great pride in delivering planned objectives
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
