Customer Supporter
Overton, Basingstoke, Hampshire County, RG21, England, UK
Listed on 2026-09-13
-
Healthcare
Title:
Customer Supporter
Frodsham, Cheshire, GB, WA6 0FP
Customer Supporter
The Winding, Cable Drive, Helsby, WA6 0FP
£13.23 per hour
15 Hours per week
Turn everyday moments into something meaningful
We’re proud to be recognised as the 2025 Housing with Care Employer of the Year – and we’re excited to welcome a new Customer Supporter to our vibrant Retirement Community at The Winding, Cable Drive, Helsby, WA6 0FP
.
You’ll be part of a compassionate, community-focused team supporting our retirement community residents, that puts people first – every single day. #Be Your Best is more than a hashtag – it’s our commitment to helping our people grow, thrive, and feel valued. We’ll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day.
Your role- Welcome customers and provide front of house reception support
- Create engaging individual and group activities that reflect personal interests
- Promote and review activities to help customers achieve their goals
- Support customers to connect with and feel part of their local community
- Enable customers to continue to live life on their terms
(If you have experience as a Wellbeing Assistant, Activities Coordinator, supporting others to live their life to the fullest, or promoting independence, we’d love to hear from you).
Your skills- Ability to develop and lead activities that involve and inspire customers
- Strong interpersonal and customer care skills
- Confidence in prioritising tasks and meeting deadlines
- Basic Microsoft Word and Excel knowledge
- This role may require weekend working so a flexible approach is required
- NVQ Level 2 in Health and Social Care, or willingness to work towards it
You deserve more than the basics. That’s why, alongside 33 days’ annual leave pro rata (rising to 38, including bank holidays),
occupational
sick pay linked to length of service, and a contributory pension scheme
, we’ve created a package to help you thrive:
- Health and wellbeing support
– including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling - Company-paid life insurance
- Parental leave arrangementsandannual leave purchase scheme
- Company-funded training and ongoing career development opportunities
- Flexible working options and an
inclusive culture
where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks - Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements
- We can only accept applications from individuals with the right to work in the UK.
- Internal candidates should apply via their internal careers account.
- We may close this advert early, so please apply as soon as possible.
Inclusion is one of our core values. We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.
#SancSLiving
We work closely with the Home Office in order to prevent illegal working.
Job Segment: Home Care, Healthcare, Customer Service
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).