More jobs:
Intake Coordinator
Remote / Online - Candidates ideally in
South Africa
Listed on 2026-09-23
South Africa
Listing for:
ReWorks Solutions
Full Time, Remote/Work from Home
position Listed on 2026-09-23
Job specializations:
-
Healthcare
Healthcare Administration
Job Description & How to Apply Below
Job Title:Intake Coordinator
Location:South Africa
Job Type:Full-Time, Remote
Working Hours:9AM - 5PM EST
Salary:South African Rand (ZAR)
We are looking for a compassionate and highly professional Intake Coordinator to support a growing Applied Behavior Analysis (ABA) provider in the United States.
You will be the first point of contact for parents seeking autism-related services for their children. Many of these families will be reaching out during a vulnerable or stressful time, so patience, empathy and clear communication are essential.
This is a full-time, remote position covering evenings and weekends.
Key Responsibilities- Respond promptly to new enquiries received
- Speak with parents seeking ABA services for their children
- Provide a compassionate, patient and reassuring first point of contact
- Gather and accurately record relevant intake information
- Explain the intake process clearly and professionally
- Follow up consistently with prospective families
- Help move suitable enquiries through the intake process
- Maintain accurate records and update the relevant systems
- Balance responsiveness and progress with sensitivity to each family’s circumstances
- Has strong customer-facing, client service or intake experience
- Communicates clearly and confidently in English
- Has a clear, neutral accent and is comfortable speaking with American clients
- Is compassionate, patient and emotionally mature
- Can handle sensitive conversations with care and professionalism
- Is organised, reliable and consistent with follow-ups
- Can build trust without rushing or pressuring families
Preferred Experience
- Healthcare administration or patient coordination
- Medical or behavioural health intake
- Social work or community services
- Customer service or client care
- Lead management in a healthcare-related environment
- Healthcare administration or patient coordination
- Medical or behavioural health intake
- Social work or community services
- Customer service or client care
- Lead management in a healthcare-related environment
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