Regional Care Advisor

About the company

At Kingsley Healthcare, we are more than just a care home group - we are a proud, family-run business driven by a passion to make a meaningful difference in people’s lives every single day. Our dedicated teams transform care into a calling, delivering excellence with compassion, integrity, and respect.

As the UK’s only large care home provider to achieve B Corp certification
, we continue to lead the sector in responsible, values-driven care.
In 2024 and again in 2025, we were honoured to be named Health Investor’s Residential Elderly Large Care Provider of the Year
, a testament to our commitment to quality and innovation.

For eight consecutive years, we’ve been recognised among the Top 20 Large UK Care Home Groups by , reflecting consistently high standards and resident satisfaction.
We are also proud to be a Real Living Wage employer
, ensuring that the dedication of our team members is valued and fairly rewarded.

Our commitment to people-first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed’s Better Work Awards 2023).

If you're passionate about delivering exceptional care and want to be part of a forward-thinking organisation that puts both its residents and people at the heart of everything it does, we’d love to hear from you.

Location:

Home-based, covering East Anglia (regular travel across the region required)

Hours:

20 hours per week, with scope to increase as the live-in service grows
Salary: £30,000 per annum (full time equivalent), pro-rata + paid mileage

The Regional Care Advisor is the field-based face of Kingsley Live-In Care across East Anglia. You will visit prospective clients in their own homes to carry out care needs assessments, build person-centred care plans and get new live-in placements started safely and quickly. Once a placement is live, you will be the person who keeps it working well - carrying out spot checks, competency assessments, supervisions and care plan reviews with our live-in carers, and staying in close contact with clients and their families.

This is a home-based role. You can live anywhere in East Anglia and will spend much of your working week out visiting clients and carers across the region. You will work closely with the Live-In Care Manager and Live-In Care Coordinator, and with the registered managers and coordinators in our East Anglia branches who refer live-in enquiries to the live-in team.

Occasional travel to support live-in placements outside the region may be required.

Reports to: Live-in Care Manager

• Respond promptly to new live-in care enquiries, carrying out assessments in clients’ homes and supporting families through the decision-making process.
• Complete comprehensive care needs and risk assessments, including medication, moving and handling, nutrition, environment and equipment requirements.
• Develop clear, person-centred care plans that enable live-in carers to deliver safe, consistent care from day one.
• Help match the right live-in carer to each client, considering their care needs, personality, preferences and specialist requirements.
• Support the start of new placements, including carer introductions, handovers and first-week check-ins.
• Carry out regular spot checks, competency assessments, supervisions and welfare checks with live-in carers across the region.
• Review and audit care plans, daily notes and MAR charts, ensuring records are accurate, complete and up to date.
• Identify and follow up on incidents, complaints, safeguarding concerns and changes in clients’ needs.
• Support carer breaks and handovers to maintain continuity of care.
• Build strong…