Addiction Services Navigator

Our client is looking for a dedicated Addiction Services Navigator to join their remote team. This vital role focuses on connecting individuals struggling with addiction to appropriate treatment and support services across the Port Elizabeth region. You will provide guidance, advocacy, and resource linkage through virtual channels, empowering clients to seek and maintain recovery. This position requires a compassionate individual with a strong understanding of addiction recovery pathways and excellent virtual communication skills.

By working remotely, you can significantly broaden your reach and impact, offering crucial support to those in need from the convenience of your home office.

• Provide remote navigation and support services to individuals seeking addiction treatment.
• Assess client needs and connect them with suitable rehabilitation centers, therapy programs, and support groups.
• Educate clients and their families about addiction, recovery processes, and available resources.
• Maintain up-to-date knowledge of local and national addiction treatment options and best practices.
• Document client interactions and progress meticulously in a secure online system.
• Collaborate virtually with healthcare providers, community organizations, and support networks.

• Previous experience in addiction counseling, social work, or a related field.
• Solid understanding of addiction, recovery principles, and treatment modalities.
• Excellent virtual communication and interpersonal skills.
• Proficiency in using telehealth platforms and digital record-keeping systems.
• Ability to demonstrate empathy, patience, and resilience.
• Familiarity with the Eastern Cape 's healthcare and social support landscape is a plus.

• Competitive salary and comprehensive benefits package.
• Fully remote work arrangement enabling work-life balance.
• Opportunities for specialized training in addiction services.
• A meaningful role that directly contributes to community well-being.
• Supportive remote team environment.