Medical Information Customer Experience Specialist

Position: Medical Information Customer Experience Specialist -7747
Talentmark are recruiting for a Medical Information Customer Experience Specialist to join a company in the pharmaceutical industry on a contract basis for 6 months. This role is hybrid with 50% time in Tadworth and 50% home working.

Company:
Our client is one of the world's premier innovative biopharmaceutical companies, discovering, developing and providing over 160 different medicines, vaccines and consumer healthcare products to help improve the lives of millions of people in the UK and around the world every year.

Salary:
£23.43 ph PAYE

Medical Information Customer Experience Specialist Role:

Research and respond to inquiries received via multiple channels.
Document the inquiry and response accurately and completely according to relevant Standard Operating Procedures .
Ensure continuity and quality of service for customers across all countries of cover.
Provide response in customer’s local language using approved resources in English.
Identify and report adverse events and product quality complaints within required timelines.

Your Background:

This role requires fluency in Dutch, and English is a must.
Hold a relevant degree in a scientific subject (pharmacy degree preferred) or have equivalent working experience.
Some work experience in medical information
Understanding of the regulatory and compliance issues relating to the medical function

Apply:
For more information, or to apply for this Medical Information Customer Experience Specialist role, please contact the Key Accounts Team on (phone number removed) or email (url removed). Please quote reference 71391.

It is essential that applicants hold entitlement to work in the UK

Please note:

This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check