Patient Services Specialist Remote

Join McKesson as a Patient Services Specialist and make a difference in healthcare across Western Canada. This fully remote role focuses on patient support and reimbursement coordination.

The Patient Services Specialist will be instrumental in connecting patients, healthcare providers, and insurance companies by managing administrative tasks related to Patient Support Programs. Candidates should possess strong problem-solving skills and enjoy working with patients, while delivering professional experiences. This full-time position requires individuals who reside in Western Canada, and shifts are scheduled within operating hours from 8:00 a.m. to 8:00 p.m. EST.

Key Responsibilities:

• Serve as contact for patients and healthcare providers

• Collect and submit reimbursement forms accurately

• Maintain thorough case notes and documentation

• Escalate complex issues per established procedures

• Provide timely updates to healthcare professionals

Requirements:

• Minimum 3 years in patient services or healthcare administration

• Strong verbal and written communication skills

• Experience with case management and data entry

• Attention to detail and ability to manage multiple tasks

• Must reside in Western Canada

Your impact on patient care starts here at McKesson.