Technical Officer; Third Team

FHI 360 is a nonprofit human development organization dedicated to improving lives through integrated, locally driven solutions. Its multidisciplinary teams address interconnected development challenges.

FHI 360 seeks six Technical Officers for the Third 95 Team as temporary staff for October 2026 to January 2027.

Meeting Targets and Maintaining Epidemic Control (EpiC), led by FHI 360, provides technical assistance (TA) to strengthen HIV case finding, prevention, care and treatment, and viral load suppression. Under the No-Cost Extension (NCE) workplan, three 95 teams bring together community services, clinical services, partnerships, supply chain, and monitoring and evaluation expertise. The Third 95 Team focuses on multi-month dispensing (MMD), teleconsultation, home-based antiretroviral (ARV) delivery, community refills, viral load (VL) testing, and follow-up of unsuppressed VL and suspected virological failure.

It works with district health offices, health facilities, laboratories, and community-based organizations (CBOs) to identify service gaps, provide practical mentoring, and follow through on agreed improvements.

Each 95 team is planned to have 13 members, combining existing staff and additional hires, with one focal point per supported district/city. Coverage comprises Jakarta Pusat, Jakarta Utara, Jakarta Barat, Jakarta Selatan, Jakarta Timur, Kabupaten and Kota Bogor, Kabupaten and Kota Bekasi, Kota Depok, Kabupaten and Kota Tangerang, and Kota Tangerang Selatan.

Under the supervision of the Third 95 Team Lead, the Technical Officer will serve as the Third 95 focal point for one assigned district/city and provide ongoing implementation support for differentiated HIV treatment services and viral load suppression. The staff member will coordinate with EpiC specialists and the First and Second 95 focal points, undertake routine field mentoring and partner follow-up, maintain accurate program information, and report progress to the supervisor.

District assignment, work arrangements, and exact employment dates will be set out in the appointment documentation.

• Technical Implementation and Mentoring:
  Support MMD for eligible people living with HIV in line with national guidance and commodity availability. Help providers align clinician-assessed eligibility, dispensing, ARV needs, and follow-up schedules while maintaining required clinical review and VL monitoring. Help facilities integrate teleconsultation into MMD services using approved platforms, consent, privacy, documentation, and referral procedures. Support clients with limited digital access and track follow-up;
  
  consultations, prescribing, and decisions on in-person assessment remain with authorized providers. Strengthen home-based ARV delivery and community refills with facilities, pharmacies, and CBOs. Agree on client consent and preferences, dispensing responsibilities, confidential packaging, schedules, and receipt confirmation; reconcile records and resolve failed deliveries with partners. Help facilities identify clients due or overdue for VL testing and arrange education, appointments, and navigation.
  
  Strengthen pathways to testing hubs and referral hospitals, align specimen collection with scheduled services, and support maternal, child, and adolescent access with the other 95 teams. Support readiness and agreed workflows for Gene Xpert point-of-care VL testing at designated sites. Coordinate laboratory specialists on staffing, cartridges, quality assurance, maintenance, and downtime, and facilitate approved public-private laboratory arrangements for capacity, referrals, and costs.
  
  Help partners organize specimen collection, packaging, transport, tracking, and receipt under approved laboratory procedures. Follow up rejection, delays, and repeat collection; track results to the facility, provider review, and communication to the client. Support confidential follow-up of unsuppressed VL, including adherence support, provider review, indicated repeat testing, and referral. Facilitate clinical mentoring for suspected virological failure and track clinician-directed management;
  
  interpretation and treatment decisions remain with authorized clinicians. Coordinate ARV requirements for MMD and decentralized refills, VL cartridges and reagents, and specimen supplies with supply chain staff. Follow up shortage risks and link refill arrangements to clinical and VL monitoring; refer interruption concerns to the…