Market Development Manager - IV; RN

About Us

Palmetto Infusion provides comprehensive ambulatory and home-based infusion services to both acute and chronically ill patients. Our centers care for people by providing patients and their families with a convenient, affordable, and safe place to receive infusion treatments. We strive for more than personal service – always delivering a warm and attentive health care experience that boosts patients’ state-of-mind, improves their health, and quality of life.

Palmetto Infusion provides comprehensive ambulatory and home-based infusion services to both acute and chronically ill patients. Our centers care for people by providing patients and their families with a convenient, affordable, and safe place to receive infusion treatments. We strive for more than personal service – always delivering a warm and attentive health care experience that boosts patients’ state-of-mind, improves their health, and quality of life.

At Palmetto Infusion, we believe in creating an experience that goes beyond just a job. It's about being part of something bigger than yourself - a connected group of caretakers who work together to restore health and hope to our patients. We call it The Palmetto Experience, and we believe it's what sets us apart from other employers. For our employees, The Palmetto Experience means we serve and support people in our purpose to restore health and hope, we build a culture of belonging and collaboration, we deliver on our promise to treat people with respect and empathy, and we strive to embrace change and search for new opportunities.

The Home Infusion Market Development Manager is responsible for driving the sales growth, meeting established budgetary objectives, and managing the sales initiatives for the Home Infusion Services department within the assigned territory. In addition, the Market Development Manager leads, develops, coaches, and supports Home Infusion Clinical Nurse Liaisons, and associated clinical support staff as assigned.

Schedule:

Monday – Friday; 8:00 AM – 5:00 PM, Saturdays as needed.

Service Areas:
North Carolina

• Bachelor's degree in nursing.
• Active Registered Nurse license in the state(s) of practice.
• 3 years sales experience in a healthcare field and 3 years of experience as a Clinical Nurse Liaison or 10 years of experience as a registered nurse with a minimum of 3 years of recent infusion nursing experience.
• BLS or obtain upon hire.
• Proficient at partner programs (i.e.: MS Outlook, Word, Excel).
• Ability to cope with ambiguous, changing environment while under pressure in a calm manner.
• Must be able to work as a team member and develop productive and cooperative working relationships with all members of the Palmetto Infusion team.

• Develops and executes sales strategies to achieve revenue, margin, and referral targets, increasing market share.
• Builds and maintains strong relationships with referral organizations, partners, and key healthcare stakeholders.
• Identifies new service line opportunities, provides input on service expansion, and implements growth strategies for home infusion services.
• Collaborates with cross-functional teams to ensure customer satisfaction and effective service delivery.
• Manages accurate records of sales activities, customer interactions, and market feedback, and presents quarterly reports to leadership.
• Represents the company at industry events, conferences, and trade shows to promote growth and visibility.
• Provides direct leadership, supervision, and mentorship to staff, ensuring quality patient care aligned with company policies and standards.
• Promotes departmental efficiency through resource allocation, productivity reviews, and process improvements.
• Conducts performance…