Remote Caseworker Patient Support

Position: Remote Caseworker for Patient Support
Join Cencora as a Remote Caseworker specializing in Patient Support Services. This full-time position involves handling reimbursement documentation and facilitating patient access.

As a Caseworker at Cencora, your role is to assist in the reimbursement process, ensuring timely documentation and communication updates for patient services. You will address any issues related to coverage and help streamline workflows to improve access outcomes for patients. Collaborating with various stakeholders, you will also contribute to enhancing operational readiness.

Key Responsibilities:

• Assist in documentation for reimbursement processes

• Manage and update accurate case records

• Resolve reimbursement-related issues proactively

• Monitor reimbursement trends for operational efficiency

• Support process improvements for service continuity

Requirements:

• High School Diploma/GED required

• At least 2 years of experience in patient support or reimbursement

• Certification in customer support preferred

• Familiarity with healthcare operations desirable

• Strong organizational and detail-oriented skills

Leverage your expertise in support services to positively impact patients’ lives at Cencora.