Care Concierge Carewell

Position: Care Concierge for Carewell
Transform caregiving experiences with Carewell as a Care Concierge. This remote position centers on member enrollment, welcome visits, and ongoing care coordination.

Carewell is expanding its care navigation program, and your role is crucial in shaping its growth. As a Care Concierge, you'll connect with members, introduce them to the program, and ensure they receive necessary support. This involves conducting welcome visits and coordinating care resources, all while addressing health and wellness needs through personalized communication.

Key Responsibilities:

• Introduce potential members to the care program

• Conduct welcome visits to set member expectations

• Address barriers to care with sensitivity and warmth

• Liaise with healthcare providers and community resources

• Document interactions accurately in real time

Requirements:

• 1+ years in member-facing healthcare roles

• Strong communication skills with older adults

• Knowledge of care coordination principles

• Proficient in digital communication tools

• Ability to adapt quickly in a dynamic environment

Shape the future of care coordination with Carewell—your contributions will have a meaningful impact on members' lives.