Remote Medical Office Administrator at Felix

Enhance healthcare administration at Felix as a Remote Medical Office Administrator. Collaborate with medical teams while supporting patient care through effective administrative management.

This role requires a dedicated individual to support clinical operations at Felix, Canada’s leading healthcare platform. You will engage with healthcare practitioners, maintain patient files, and ensure smooth operations in a virtual environment. The position emphasizes patient confidentiality and promotes a patient-centric approach to health.

Key Responsibilities:

• Manage communications between pharmacy and healthcare practitioners

• Maintain and update electronic patient files and documents

• Track lab requisitions and follow compliance audits

• Schedule audio/video consultations for patients and practitioners

• Support the customer service team and assist with data entry tasks

Requirements:

• Must reside in Canada and work evenings (5pm-1am EST)

• 2+ years experience as a medical office professional

• Familiarity with virtual care; EMR experience preferred

• Strong communication and organizational skills

• Ability to safeguard personal health information

Support the mission of empowering Canadians to prioritize their health with Felix.