Medical Assistant; Float) Riverside​/Los Alamitos

Welcome Health is redefining what primary care for older adults can look like: deeply personal, relationship driven, and grounded in what matters most to each individual. Built on the principles of geriatric medicine and backed by SCAN Group, Welcome Health delivers care that meets patients where they are, including in home, in clinic, and virtual visits. Welcome Health is led by a team of clinicians and professionals who believe healthcare works best when time, trust, and humanity are at the center.

Our providers are empowered to slow down, listen closely, and build lasting relationships with the people they serve. That same mindset applies to our employees – we invest in them by fostering a supportive environment where clinical excellence, collaboration, and worklife balance are truly valued. Welcome Health is a place where mission and medicine align – and where meaningful work is done every day, with purpose and pride.

* This position will float between Welcome Health Clinics in Los Alamitos, Riverside and Bell*

The Job Welcome Health is a medical group providing best in class primary care to older adults in clinic, virtually, and in home. Grounded in the science and art of geriatric medicine, our providers seek to remove the barriers that older adults face in their pursuit of what matters most to them. Our philosophy is based on four underlying principles:
1) deliver high quality care;
2) prioritize the patient experience;
3) provide personalized care centered on the patient’s goals; and
4) leverage a team-based, holistic model of approach to care delivery. We are seeking an experienced Medical Assistant – Float to support Welcome Health’s clinical operations and provide coverage across our clinic locations as needed. This position will be primarily stationed at our Riverside clinic and will be expected to travel to our other Welcome Health clinic locations when additional staffing coverage or operational support is needed.

This is primarily an in-clinic position and may also include supporting home-based patient care responsibilities as needed.

• Clinical Support Assist clinicians with patient examinations, procedures, and treatments in the clinic setting.
• Room patients and obtain vital signs, chief complaints, and medication history.
• Review and update medications, allergies, and relevant patient information in the medical record.
• Perform phlebotomy, laboratory draws, and other clinical tasks as needed.
• Perform patient screenings according to established protocols.
• Under the direction of a provider, support appropriate Medical Assistant visits, including vaccinations and procedures such as ABI, spirometry, EKGs, ear lavage, and other approved clinical procedures.
• Perform waived laboratory testing in accordance with clinic protocols.
• Prepare examination rooms and ensure appropriate supplies and equipment are available.
• Assist providers with patient flow to support patient clinic operations.
• Follow established infection prevention, patient safety, and clinical quality standards.

• Maintain Riverside as the primary assigned work location.
• Provide Medical Assistant coverage at other Welcome Health clinic locations when operational or staffing needs arise.
• Travel between clinic locations as assigned by Clinical Operations leadership.
• Adapt to the workflows, provider schedules, and staffing needs of each assigned clinic.
• Provide coverage for scheduled and unscheduled staff absences, PTO, leaves of absence, vacancies, or increased patient volume.
• Work collaboratively with Practice Managers, providers, Medical Assistants, Patient Service Representatives, and other members of the clinical team.
• Maintain consistent Welcome Health workflows and standards regardless of…