Remote Patient Relations & Care Quality Specialist
Peabody, Essex County, Massachusetts, 01960, USA
Listed on 2026-10-09
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Healthcare
Healthcare Administration
Optum Massachusetts is seeking a Patient Relations Specialist to serve as the organizational expert for escalated patient complaints and guidance across the organization. The role supports quality of care initiatives and works under general supervision of senior leadership.
Located in Massachusetts with remote work flexibility, the position requires 5+ years in healthcare patient service, strong communication, and experience with EMR systems and safety reporting tools.
As a Remote Patient Relations & Care Quality Specialist, you will play an important part at Mass Digital Health in Worcester, MA, United States.
We are currently recruiting a Remote Patient Relations & Care Quality Specialist for our team in Worcester, MA, United States.
This is a genuine opportunity to take on the Remote Patient Relations & Care Quality Specialist role at Mass Digital Health.
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