Remote Patient Support and Data Entry Specialist

Job Summary

New York City Jobs is seeking a highly organized and detail-oriented Remote Patient Support and Data Entry Specialist to join our growing healthcare support team. This role is critical in ensuring seamless communication between patients and healthcare providers while maintaining accurate patient records and supporting operational efficiency. The ideal candidate will have excellent data management skills, strong attention to detail, and a passion for delivering exceptional patient care remotely.

• Accurately input, update, and maintain patient records in electronic health systems.

• Respond promptly to patient inquiries via phone, email, or chat while maintaining professionalism and empathy.

• Assist in scheduling appointments, follow-ups, and patient reminders.

• Verify patient information and ensure compliance with HIPAA and data privacy regulations.

• Collaborate with healthcare staff to resolve patient concerns or administrative issues.

• Generate reports and summaries for internal use and management review.

• Identify discrepancies in data and recommend corrective actions.

• Maintain a high level of confidentiality and discretion at all times.

• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and electronic health record (EHR) systems.

• Excellent typing and data entry speed with high accuracy.

• Strong verbal and written communication skills.

• Exceptional organizational and multitasking abilities.

• Ability to maintain confidentiality and adhere to HIPAA regulations.

• Problem‑solving mindset with attention to detail.

• Minimum 1–2 years of experience in healthcare administration, patient support, or data entry roles.

• Prior experience in remote work or telehealth environments is preferred.

• Full‑time, remote position.

• Flexible working hours, with availability required during standard U.S. business hours.

• Occasional overtime may be required based on workload and patient demand.

• Knowledge of healthcare processes and patient support workflows.

• Strong computer literacy and proficiency in EHR or CRM systems.

• Ability to handle sensitive information with integrity and discretion.

• Effective time management and prioritization skills.

• Ability to work independently while meeting deadlines in a remote environment.

• Competitive salary and performance‑based incentives.

• Flexible remote work environment.

• Paid time off and healthcare benefits.

• Professional development and training opportunities.

• Supportive team culture with opportunities for career growth.

At New York City Jobs, we prioritize patient care, operational excellence, and employee well-being. Joining our team means being part of a mission‑driven organization dedicated to improving healthcare experiences while providing flexible work arrangements that support work‑life balance.

Interested candidates are invited to submit their resume and cover letter via our online application portal or email to us. Please include Remote Patient Support and Data Entry Specialist in the subject line. Only shortlisted candidates will be contacted for interviews.