DEXIS Regional Clinical Training Specialist; Phoenix, Arizona) Dental Imaging Technologies Corporation · Phoenix, AZ

Job Description:

The primary function of the Regional Clinical Training Specialist is to provide hands‑on and/or remote post‑sale product training on digital imaging products to customers in a clinical setting. Additional training opportunities will include imaging software and related technology. The Regional Clinical Training Specialist will also serve as a source for training escalations within the territory. This position will also partner with both internal and external teams in assisting the customer regarding their clinical needs.

• - Conduct end‑user training on supported intraoral imaging products.
• - Reporting and maintaining documentation on completed trainings.
• - Responsible for review and follow‑up on completed surveys within their territory, to ensure clinical training meets stakeholder needs.
• - Initial point of escalation and investigation in relation to clinical training within their territory
• - Provide support to the Clinical Program Managers and Product Management in testing and implementing new products in their territory.
• - Conduct billable clinical training sessions while actively building and maintaining a pipeline of future training opportunities through customer outreach, needs analysis, and relationship management.
• - Attend tradeshow and educational events in their territory for clinical representation and assistance.
• - Obtain certification on supported products and recertification as necessary.
• - Manage priorities and timelines well and be comfortable in a fast‑paced environment.
• - Strong interpersonal face‑to‑face, phone, and email skills and a strong customer focus
• - This position may at times require working non‑standard hours and could include travel that occurs on weekends when necessary.
• - Frequently interacts with all functional departments.
• - Frequently interacts with customer and key experts.
• - Travel up to 75% as dictated by business needs.
• - Perform other duties or special projects as assigned.

• - The ideal candidate should live in the Greater Phoenix, AZ area.
• - The territory will include:
  Arizona, Las Vegas, New Mexico, and West Texas

• - Associate degree or equivalent certifications and/or licenses
• - 5 years of hands‑on clinical dental experience with at least 2 years of experience in a customer‑facing position
• - Radiation Safety Certification required.
• - Proven experience utilizing dental imaging equipment including digital intraoral scanner (IOS)
• - Experience in managing multiple projects simultaneously.
• - Valid state driver's license and a clean driving record as the position entails extensive use of a personal car while on company business (Car allowance and mileage reimbursement will be provided)
• - Proven ability to work remotely and independently. Organizational skills and the ability to prioritize, plan, and execute are keysuccess factors in this position.
  
  Exceptional interpersonal and communication skills.

• - Bachelor's degree or equivalent work experience
• - 2 years of training experience within a clinical setting
• - Experience in managing multiple projects simultaneously.
• - Demonstrated ability to work independently.
• - Advanced knowledge of radiology a plus
• - Experience with Microsoft Dynamics
• - Advanced Microsoft Office proficiency

Actual compensation packages take into account a wide range of factors that are unique to each candidate, including but not limited to geographic location; skill sets; relevant education and certifications; depth of experience; performance; and other business and organizational needs. The disclosed reasonable estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may…