Executive Director, Patient Support Services

Executive Director of Patient Support Services, responsible for developing and leading New Amsterdam Pharma's U.S. patient support strategy, infrastructure, and operational readiness ahead of product launch.

Design comprehensive programs for therapy access, reimbursement, affordability, adherence, and patient education; establish vendor relationships; lead launch planning and execution; collaborate cross-functionally with Market Access, Commercial, Medical, Legal, Finance, and Supply Chain teams; develop policies, KPIs, and continuous improvement initiatives; ensure regulatory and compliance adherence.

Bachelor's degree required, advanced degree preferred; at least 12 years' experience in patient services, market access, reimbursement, or related pharma/biotech functions; proven success leading patient support programs, launch readiness, and vendor management; deep understanding of U.S. healthcare reimbursement, specialty pharmacy, and patient access barriers; strong leadership, strategic, analytics, and cross‑functional collaboration skills.

pre-launch planning and commercialization support, biologics or specialty therapies, vendor oversight, US healthcare reimbursement expertise, cross-functional stakeholder engagement, remote work with in-person/field presence, travel as needed.