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Remote Escalations & Correspondence Lead

Remote / Online - Candidates ideally in
San Diego, San Diego County, California, 92189, USA
Listing for: Imagine360, LLC
Full Time, Remote/Work from Home position
Listed on 2026-10-09
Job specializations:
  • Healthcare
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 85000 - 120000 USD Yearly USD 85000.00 120000.00 YEAR
Job Description & How to Apply Below
Position: Remote Escalations & Benefits Correspondence Lead

Imagine
360, LLC in the United States is seeking a Supervisor, Member Escalations & Benefits Correspondence to oversee escalated member issues and supervise staff handling written benefit inquiries. The role emphasizes delivering high-quality, compliant responses with white-glove service and expedient turnaround in a remote setting.

You will coach and mentor the team, manage workloads, coordinate workflows, monitor quality and metrics, and partner with internal teams to resolve complex benefit

Join us at Imagine
360, LLC as our next Remote Escalations & Benefits Correspondence Lead in United States.

Our team is growing, and we are hiring a Remote Escalations & Benefits Correspondence Lead in United States.

This Full Time opportunity is for the Remote Escalations & Benefits Correspondence Lead role at Imagine
360, LLC.

We are seeking a motivated Remote Escalations & Benefits Correspondence Lead to join Imagine
360, LLC in United States.

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