Credentialing Advocate

Explore meaningful roles that let you make an impact in healthcare while growing your career with purpose, innovation, and global opportunities.

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Work At Home-Credentialing Advocate

Elevate Your Career with Sagility

Sagility is a global leader in healthcare business process management, dedicated to improving member and provider experience through innovation, operational excellence, and compassionate service.

At Sagility, our culture is built on four core values:

We continuously learn, ask questions, and seek smarter ways to improve healthcare operations.

We collaborate across teams and geographies to deliver results that matter.

We move with urgency, accountability, and purpose.

We act with integrity and always do what’s right for members, providers, and each other.

If you are detail-oriented, organized, and ready to grow in healthcare operations, this is your opportunity to build a meaningful career while living our S.O.A.R. values every day.

As a Credentialing Advocate, you will support the credentialing and recredentialing of healthcare providers, ensuring documentation accuracy and compliance with regulatory standards.

• Conduct primary source verification of provider credentials (licenses, education, board certifications, work history)
• Maintain accurate and up-to-date provider records within credentialing systems
• Track expiration dates for licenses, certifications, and malpractice insurance
• Prepare credentialing and recredentialing files for review and approval
• Communicate with providers to obtain required documentation and resolve discrepancies
• Support audits, accreditation reviews, and compliance reporting
• Ensure adherence to company policies and regulatory standards
• Respond to internal and external credentialing inquiries in a timely and professional manner
• Perform data entry and administrative support related to provider enrollment

• High school diploma or equivalent
• Strong attention to detail and organizational skills
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Strong written and verbal communication skills
• Ability to manage multiple priorities and meet deadlines
• Ability to maintain confidentiality and handle sensitive information

• Previous administrative, healthcare operations, or data entry experience in the healthcare environment
• Familiarity with credentialing software or provider databases (MP3, Echo, NOW, CAQH, etc.)
• Basic understanding of healthcare compliance or regulatory requirements

• Attention to Detail
• Analytical Thinking
• Time Management
• Customer Service Orientation
• Integrity & Confidentiality
• Documentation discipline
• Ability to make compliant…