Remote Appointment Setter

Title of Job:
Residential Support Worker Vacancies:
Multiple Date:
March 1, 2026 Closing Date:
Ongoing / Future hiring

Location:

Aurora / Barrie / Bradford / King City / Newmarket / North York / Orillia / Penetanguishene / Stouffville / Toronto / York, ON Compensation: $25.01/hr Work Type:
Onsite Job :  Existing or New Positions:
Existing & New

Who We Are:

LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness.

Serving 19,534 annually and providing 1,839 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind.

LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.

Job Summary:

The Residential Support Worker provides a range of assistance and supports to clients living with mental illnesses in a Program residence or independently in the community.

What You Will Do:

Through a team oriented professional approach, the position provides support to the client to increase their independence, dignity and self-respect, in a safe and secure environment by:
Building a rapport with each individual and providing coaching or mentoring to enable each in meeting the daily requirements of their housing environment and a healthy lifestyle; directly assisting with their daily living activities, particularly in the acquisition of life skills in such areas as hygiene, medication management, cooking, meal planning, cleaning, shopping and budgeting; developing strategies or establishing plans for maintaining these daily activities and other aspects of their recovery plan, for increasing their awareness of safety issues and for ensuring that residents receive adequate support in various aspects of their life;

orientation of new clients; participating in intake for the program.

In accordance with established procedures; participating actively as a team member in program delivery by providing support and consultation to colleagues, identifying gaps in service and recommending solutions, participating in meetings, planning and evaluation initiatives, committees, events and activities, orienting new staff, determining staff schedules; providing other related assistance as required.

Work Environment:
Will be required to work in resident rooms and may be exposed to second hand smoke.

Required to be on after-hours on call, on a rotating schedule.

Walk up and down stairs, physically able to assist client with daily living activities 10%-20% travel to different locations with transit and/or own vehicle, outdoor travel, Lifting objects up to 50 lbs.

What You Bring:

An understanding of harm reduction, and psychosocial rehabilitation principles A relevant degree/diploma in human services, At least two years of experience working with the client population Knowledge of the issues faced by adults with special needs and a marginalized client group which can include addictions, cognitive impairments, HIV/AIDS.

An understanding of the therapeutic relationship with an ability to negotiate with clients on goals and priorities.

Experience in working as part of a team of professionals, and in conducting meetings or facilitating groups.

Excellent interpersonal, communication and counselling skills are required to work in a team environment and to engage the clients in some highly personal areas, such as developing healthy living skills, life skills and in maintaining interpersonal relationships.

Good crisis intervention and problem solving skills are required.

Computer literacy sufficient to produce and maintain files, records or statistical information.

Written skills are used in keeping records or updating logs.

Good analytical, time management and organizational skills to contribute to program planning and to co-ordinate and follow-up on issues or activities with clients.

What We Offer:

E-learning program available all year round Professional development budget available to help you nurture and shape your career Corporate Gym membership rate with Good Life Fitness Access to Perkopolis, a comprehensive corporate discount program Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion Our Commitment to Diversity and Inclusion: LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change.

We value compassion, collaboration, and…