Care Manager
New York, New York County, New York, 10261, USA
Listed on 2026-10-10
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Healthcare
Community Health, Human Services/ Social Work, Mental Health, Healthcare Administration
Title:
Care Manager
Salary:$23.08-$25.00 per hour
Status:Full-Time, Non-Exempt, 40 hours weekly
Supervisor:Coordinator for Care Management and Support Services
Schedule:Monday – Friday, his position follows a hybrid schedule, combining remote work with community-based visits throughout Dutchess and Ulster Counties.
Function:The Care Manager coordinates and oversees medical, behavior, and social services for individuals, particularly those with complex chronic illnesses. Their primary goal is to provide comprehensive, person-centered care to help individuals achieve their unique goals, experience better health outcomes, and to improve their quality of life.
Job Requirements:- Bachelor’s degree in psychology, Social Work, Nursing, Human Services, or a closely related field with two (2) years of experience incase management, or an associate degree in related field with four (4) years of experience in case management.
- Having previous experience in case management or working with target populations is essential.
- A working knowledge of behavioral health terminology and client needs is essential.
- Experience working with Medicaid, Medicare, and/or other insurances preferred.
- Understanding of productivity measures and compliance standards preferred.
- Bilingual English and Spanish speaking preferred.
- Nice-to-have:
Two (2) years working with Medicaid, Medicare, and/or other insurances. - Technology savvy (Windows, Microsoft Office, Electronic Health Records)
- Knowledge of Netsmart Electronic Health Record (EHR) and OMH regulations preferred
- Knowledge of Medicare, Medicaid, and other insurance regulations
- Knowledge of HIPAA Privacy and Security Rules
- Collaborative relationship building and communication skills
- Excellent customer service skills
- Excellent verbal and written communication skills
- Ability to work independently
- Organizational and time management skills
- Clinical and business insight
- Medical, dental, and vision coverage.
- 403(b) retirement plan with employer match up to 5%.
- Generous paid vacation, holiday, sick and personal time package (2 weeks’ vacation in first year, 13 paid holidays per year, 12 sick days per year and 4 personal days per year).
- Access to Family Services’ Compassionate Leave Program where employees can donate/receive unused time off.
- Group term life and long-term disability insurance.
- Supplemental life insurance & accidental death and dismemberment coverage (AD&D).
- Supplemental insurance through Aflac.
- Employee assistance program (EAP).
- Pet insurance.
Family Services brings people together to find the support they need, improving their lives and communities, and building a stronger safer Hudson Valley.
Our Values:Compassion – Extending empathy and understanding to others.
Integrity – Being honest and dependable.
Hope – Believing in the strength of the human spirit and heart, to emerge and thrive when faced with a challenge.
Diversity – Promoting a vision of community comprised of wide-ranging assets.
Respect – Treating all individuals with dignity and without judgement.
Community – Recognizing and reinforcing the importance of our world as being comprised of people of differing strengths and perspectives.
Justice – Promoting social and economic equity and fairness.
Quality – Aspiring for excellence in every aspect of our work.
Job Responsibilities:- The Care Manager is an important member of the care team and will conduct comprehensive assessments of a client’s needs, including their medical, mental health, substance use, housing, financial, and other support requirements.
- Arrange for services and coordinate with various healthcare providers, including primary care physicians, specialists, pharmacies, and insurance companies to ensure seamless care.
- Develop, implement, and…
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