Principal Field Technical Service Specialist - NMPH - Remote

Check us out on Linked In:

Medtronic Brain Modulation and Pain Interventions

Medtronic Pelvic Health

The Neuromodulation and Pelvic Health Clinical Research organization partners with physicians, research sites, and cross-functional teams to advance evidence generation and support the safe and effective use of investigational and commercial therapies. This team provides field-based clinical and technical expertise throughout the clinical study lifecycle, helping sites execute study protocols, optimize device utilization, support patient management, and deliver high-quality study outcomes.

This is a remote U.S.

-based role requiring residence within the assigned region. The position supports clinical research activities across multiple study sites and healthcare settings through a combination of in-person and virtual engagement. Travel is expected approximately 70% to 75% of the time, including air and ground travel, with occasional work across multiple U.S. time zones.

• Provide field-based technical, procedural, and clinical support for Neuromodulation and Pelvic Health clinical studies, including implant procedures, device programming, follow-up visits, troubleshooting, and study-related patient support.
• Partner with physicians, investigators, research coordinators, and site personnel to support protocol compliance, enrollment activities, patient follow-up, and high-quality data collection throughout the study lifecycle.
• Serve as a technical resource across Clinical Research, Engineering, Research and Technology, Medical Affairs, and field teams to support effective clinical study execution.
• Support study planning, activation, and site initiation activities, including review of clinical investigational plans, workflows, training materials, technical documentation, and site support strategies.
• Deliver education and training to physicians, research staff, internal teams, and field personnel on device functionality, therapy delivery, programming, procedural workflows, and study-specific requirements.
• Document field observations, technical issues, study execution challenges, and customer feedback; communicate trends and recommendations to appropriate stakeholders.
• Collaborate with cross-functional partners to identify study risks, remove execution barriers, and improve operational effectiveness across clinical research programs.
• Mentor and provide technical guidance to clinical and field-based colleagues by sharing best practices, workflow knowledge, and study support expertise.

• High School Diploma or GED and 10+ years; OR Associate Degree and 8+ years; OR Bachelor’s Degree and 6+ years of clinical, technical, field service, medical device, healthcare, procedural support, or related experience.
• Experience supporting device-based clinical, technical, procedural, or customer-facing activities, including physician education, device programming, troubleshooting, procedural support, or patient support.
• Ability to work effectively in clinical environments while supporting multiple stakeholders and study priorities.
• Ability to travel approximately 70% to 75% of the time, including overnight travel by air and automobile, to support clinical research sites and business needs across the United States.

• Experience supporting clinical research studies, investigational device studies, feasibility studies, pivotal trials, or post-market clinical programs.
• Experience with Neuromodulation and/or Pelvic Health therapies, including Deep Brain Stimulation, Spinal Cord Stimulation, Targeted Drug Delivery, Sacral Neuromodulation, Tibial Neuromodulation, or related therapy areas.
• Experience providing procedural, operating room, interventional,…