Supervisor Patient Financial Services - Remote Seattle

This position is accountable for overseeing day-to-day operational activities, accurately assess the workload and deploy available team resources optimally, maintain compliance and quality standards and ensure timely billing and collection of receivables to avoid loss of revenue. This leader will work report to the Revenue Cycle Manager and aid in development of annual revenue cycle goals.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Pacmed Clinics DBA Pacific Medical Centers and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

3 years Medical account collection experience.

A track record in taking decisive action to implement new processes, solutions or changes.

Preferred Qualifications:

Associate's Degree in Accounting or Business. or Bachelor's Degree in Accounting or Business. or equivalent educ/experience3 years experience in lieu of degree

Job Essentials Oversee daily revenue cycle operations, including billing, collections, accounts receivable, claims processing, and account auditing.

Ensure compliance with quality, regulatory, and organizational standards while meeting operational and financial goals.

Monitor revenue cycle key performance metrics

Lead, coach, train, and evaluate staff performance, including timecard and PTO approvals.

Resolve complex account and claims issues, implement corrective actions, and support process improvements.

Collaborate with internal stakeholders to optimize workflows, reduce denials, and improve revenue outcomes.

Maintain departmental policies, procedures, reporting, and effective communication across teams.

Perform other related duties and special projects as assigned.

Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security.  We take care of you, so you can focus on delivering our mission to advocate, educate and provide extraordinary care.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.  
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected.

Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position.  The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums,…