Healthcare Support Worker - Gynaecology - B3

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

An exciting opportunity has arisen for a compassionate and motivated Healthcare Support Worker to join our specialist Urogynaecology Mesh Service. The service supports women experiencing complications associated with pelvic mesh procedures and those requiring specialist urogynaecological assessment and care. As part of NHS Greater Glasgow and Clyde, you will work within a dedicated multidisciplinary team delivering high-quality, patient-centred care in a supportive and rewarding environment.

This is an excellent opportunity to develop specialist skills while making a real difference to the experience and wellbeing of patients. NHSGGC is committed to supporting staff with ongoing learning, development and opportunities for career progression.

All roles will be assessed for sponsorship eligibility in line with current Home Office requirements. NHS Greater Glasgow and Clyde (NHSGGC) can only issue a Certificate of Sponsorship (CoS) where these are met.

• Full Time, Permanent
• You will be based at The New Victoria Hospital
• Working Pattern:
  Monday - Friday

• Provide clinical and clerical support to the multidisciplinary team within the Urogynaecology Mesh Service
• Support patients with activities of daily living and assist in the delivery of high-quality patient care
• Assist registered nurses and clinicians during specialist urogynaecology procedures and investigations
• Undertake clinical duties including venepuncture, obtaining specimens, recording observations and preparing patients for procedures
• Carry out telephone assessments and appropriately escalated concerns to registered nursing staff
• Contribute to stock control, housekeeping duties and the safe use of equipment and resources
• Undertake administrative duties including appointment scheduling, reception duties and responding to telephone enquiries

• Relevant experience working within a healthcare support role or similar patient-facing environment
• Ability to work effectively as part of a multidisciplinary team and build positive working relationships
• Strong organisational skills with the ability to prioritise workload in a busy clinical environment
• Effective verbal and written communication skills with a compassionate and professional approach
• Experience using IT systems and confidence in accurate data entry and record keeping
• Ability to work independently, use initiative and respond appropriately to changing priorities
• Flexible, adaptable and committed to delivering high standards of patient care and confidentiality

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential…