Billing Specialist – Revenue Cycle Manager

Revenue Cycle Manager – Behavioral Health & SUD Billing

Recovery Syndicate
Chandler, AZ (Hybrid)
Full-Time | W-2 or 1099 Contractor
$60,000–$80,000 per year DOE

Recovery Syndicate is a growing behavioral health organization providing treatment for substance use disorders, mental health conditions, and co-occurring disorders.

• Four weeks of paid time off during the first year
• Health insurance
• Dental insurance
• Group life insurance
• Employee Assistance Program (EAP)
• Professional growth opportunities
• Supportive leadership team
• Flexible hybrid work schedule

• Manage the complete revenue cycle from admission through payment.
• Monitor accounts receivable, collections, aging, and payer performance.
• Analyze revenue cycle metrics and recommend process improvements.
• Identify opportunities to increase reimbursement and reduce denials.
• Support an average daily census of approximately 20–40 patients.

• Bill and manage claims for PHP, IOP, SUD, mental health, and co-occurring disorder services.
• Submit commercial insurance, AHCCCS Fee-for-Service, AIHP, and per diem claims.
• Investigate and resolve denials, rejections, and underpayments.
• Perform payer follow-up and manage appeals.
• Maintain accurate billing documentation and claim records.

• Verify eligibility, benefits, and patient responsibility.
• Obtain and monitor prior authorizations.
• Manage AHCCCS CON and RON requirements.
• Track authorization utilization and renewal deadlines.

• Review documentation to ensure services support billing.
• Assist with utilization review documentation as needed.
• Maintain compliance with payer, state, and organizational requirements.

• Collect co-pays, deductibles, coinsurance, and balances.
• Establish payment plans and self-pay agreements.
• Communicate financial responsibilities professionally and compassionately.

• Support provider credentialing.
• Stay current with AHCCCS billing changes and requirements.
• Assist with APEP Portal activities.
• Collaborate with clinical and administrative teams to improve workflow and revenue performance.

• Minimum two years of behavioral health, SUD, or medical revenue cycle experience.
• Direct experience billing PHP and IOP services.
• Experience with commercial insurance billing.
• Direct experience with AHCCCS Fee-for-Service, AIHP, and per diem billing.
• Experience with insurance verification, prior authorizations, denial management, appeals, and accounts receivable.
• Working knowledge of behavioral health billing regulations and documentation requirements.
• Strong organizational, analytical, and communication skills.
• Ability to work independently with minimal supervision.

One or more of the following is preferred:

• CPB
• CPC
• MHB
• CMRS

• Kipu
• Avea
• Availity
• APEP Portal
• Microsoft Teams
• Microsoft Outlook

This position is based in Chandler, Arizona and offers a structured hybrid schedule with both in-office and remote work. We are open to hiring either a W-2 employee or an independent contractor (1099), depending on the candidate.