Billing Specialist; Medical

At LUX Infusion, we're reimagining infusion care to be more human, supportive, and connected. based organization, we put people first - helping patients feel seen and supported through faster therapy starts, dedicated care coordination, and meaningful collaboration. Our commitment to inclusion, diversity, equity, and advancement (IDEA) is central to our culture, ensuring every team member feels valued and empowered to make a difference.

That commitment extends beyond clinical care to the financial processes that ensure patients can begin and continue therapy without unnecessary barriers.

Schedule:

Monday–Friday, 8:00 AM–5:00 PM EST

Location:

On‑site — Syracuse, NY

We're looking for a Acute Billing Specialist who wants their work to mean something — someone who brings accuracy, accountability, and purpose to the reimbursement process that supports patient access to care.

Why This Role Matters Billing accuracy and timeliness are essential to keeping patients on therapy and ensuring care teams can focus on what matters most — the patient. The Billing Specialist plays a critical role in verifying reimbursement data, submitting clean claims, and resolving payments appropriately.

• Helps patients maintain uninterrupted access to infusion therapy
• Supports clinicians and operations teams through reliable revenue‑cycle execution
• Ensures compliance with payer contracts and reimbursement standards
• Behind every successful infusion is a billing process that works — and this role helps make that happen.
• Prepare and submit insurance claims for home infusion services, including medications, nursing, and supplies
• Process electronic pharmacy claims to Medicare Part D, Medicaid, and commercial insurance plans
• Verify that all prescription reimbursement data is complete, accurate, and entered timely prior to weekly and month‑end close
• Confirm documentation aligns with billed services, codes, and expected reimbursement
• Review payments received and apply them accurately to patient accounts through final resolution
• Maintain a strong understanding of payer contracts, coverage criteria, and reimbursement guidelines
• Address billing inquiries and resolve discrepancies with professionalism and clarity
• Stay current on billing regulations, coding guidelines, and payer requirements
• Work with clearinghouses and billing systems to support clean claims and efficient workflows
• Assist with data entry, administrative, and clerical billing tasks as needed
• A customer‑service mindset paired with financial accuracy

• High school diploma or GED
• Minimum of two (2) years of experience in medical billing and collections
• Experience providing customer service to internal and external stakeholders
• Basic proficiency with Microsoft Office (Word, Excel, PowerPoint)
• Five (5) or more years of medical billing and collections experience
• Prior home infusion therapy billing experience
• Experience with Care Tend, CPR+, or similar billing systems
• Collaborative revenue cycle, pharmacy, and operations teams
• Flexibility through on‑site or remote work options
• Opportunities to grow with a company building something meaningful

Come help ensure accuracy supports access — and see what's possible when care comes first.

Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. If you require a reasonable accommodation during the application or interview process, please contact the LUX Infusion Talent Team at Careersticipate annually in required legal and ethical compliance training.

Consistently act in compliance with LUX Infusion's legal, ethical, and compliance policies.

This includes placing patients first, working collaboratively with a "stacked‑hands" mindset, and maintaining a consistent focus on quality, accountability, and continuous improvement.

Employees in this position may be required to assist directly - or coordinate appropriate assistance - to ensure access to LUX Infusion's services for individuals with disabilities, including patients, visitors, employees, or others.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.