Manager, OP Telehealth Services

Location
:3425 S Clarkson St, Englewood, CO 80113

Schedule: M-F 8-4:30PM (in-person, some remote work available)
Salary
:$93,371-$134,451/yr

The Manager of Outpatient Telehealth Services provides operational, clinical, and strategic leadership for telehealth services.

This position develops, implements, optimizes, andevaluatestelehealth services, remote patient monitoring programs,and related digital health initiatives while overseeing dailytelehealthoperations.

The Manager ensures compliance with regulatory, licensure, privacy, quality, and reimbursement requirements and promotesequitable accesstohigh-quality patient  collaboration with executive leadership, clinical leaders, Information Technology (IT), quality,billing, and operations teams, the Managerimprovestelehealth workflows, EHR functionality, clinician adoption, data capture, reporting, and emerging technology solutions.

This role also supportsinnovation, operational excellence, and strategic growthforremote clinical services.

The Managerpartnerswith clinical directors and staff supervisors to ensure staff maintain discipline-specific competencies and meetin-state and out-of-state telehealth licensure requirements. This positionalsoensuresstaffing-to-patient ratios are appropriatetomeet the needs of the hospital’stelehealth services.

• Licensure/Certification/Registrations: BLS for the Healthcare Provider through the American Heart Association. Prefer licensed Speech Language Pathologist, Occupational Therapist, Physical Therapist or Social Worker with up to date discipline specific required certifications.
• Education: Bachelor’s degree in clinically-related field required.
  
  Master’s degree preferred from an accredited program of Occupational Therapy, Physical Therapy, Speech Language Pathology, Social Work, Nursing, Psychology, and/or Healthcare Administration.
• Experience: Experience or understanding of evaluation and treatment processes necessary to evaluate and treat associated outpatient population (TBI and/or SCI as applicable); experience with supervision of staff strongly preferred; experience managing telehealth programs or relevant management experience.
• Skills & Abilities:Excellent team-building, conflict resolution, and verbal and written communication skills. Leadership and high-level problem solving skills. Ability to present with positive attitude, direction, and discipline for staff in the program with support of appropriate clinical director(s). Able to organize and prioritize multiple tasks effectively and efficiently to meet deadlines. Ability to develop and implement programs, policies, and procedures that span multiple disciplines and diagnoses and adhere to larger hospital and department policy and practice.
  
  Ability to use professional judgment to identify areas for improvement and participate in development of quality initiatives. Work collaboratively with other departments and physicians. Very strong computer application and technology skills to support telehealth providers, outpatients and caregivers, and program needs.

Serve as the operational and strategic leader for telehealth services and remote care programs, ensuring alignment with organizational mission, strategic priorities, and value-based care initiatives.

Develop, implement, and maintain policies, protocols, procedures, and workflows governing telehealth encounters and remote patient monitoring services.

Ensure telehealth services comply with applicable regulatory, accreditation, licensure, reimbursement, privacy, security, and quality requirements, including state-specific regulations.

Establishprocessestoensurestafflicensedinmultiplestatesmeeteachstate'srequirementsandregulations.

Participateinhospital…