Crisis Dispatcher; Mental Health Specialist

JOB TITLE:
Mental Health Specialist I (Crisis Dispatcher)

LOCATION:
Pendleton

FLSA: 1.0 FTE, 40 hours per week (Wed-Fri 7am-8:20pm)

SUPERVISOR:
Umatilla Crisis Supervisor

Pay Grade: B08 ($25.19 - $36.97 per hour depending on experience)

** Plus shift differential pay ranging from $1 to $2.50 for working nights and weekends

** Bilingual - Eligible for 10% pay increase after passing language test

$5,500 Hiring Bonus until 10/31/26!!

(2 year Commitment, Staggered-taxed Payout)

Community Counseling Solutions provides a team-based Servant Leadership environment! Located in Eastern Oregon with year-round recreation based near the Columbia River and at the base of the Blue Mountains. Big city amenities in rural family-oriented communities.

Our mission is to provide dynamic, progressive, and diverse supports to improve the well‑being of our communities and we’re looking for motivated employees to help us continue our vision!

CCS has a benefit package including, but not limited to:

• Health, dental and vision insurance
• 6% initial 401K match
• Potential for tuition reimbursement
• Paid vacation tiers ranging from accrual of 1 day to 4 days per month (Annual rollover cap of 220 hours, additional hours can be paid out at the end of the fiscal year)
• 9 Paid holidays, Community service day
• Floating holiday & 2 Wellness days provided after 1 year introduction
• Workplace Flexibility schedule options available after 1 year introduction (work from home hours vary by position & schedule)
• Employee Assistance, Wellness Benefits, Dependent Care & Long-Term Disability Insurance

Provides culturally competent and appropriate behavioral health treatment to people served by Community Counseling Solutions. The position provides the treatment in accordance with the Oregon Administrative Rules (OAR’s) and the mission and values of CCS. This position provides prompt and thorough services via telephone or in person, and provides written and verbal communication where indicated. The position works closely with other involved community partners and is professional in all aspects of service delivery.

Additionally, this position assists administration in meeting the behavioral health needs of the community.

This department is 24 hours a day 7 days a week, shifts are determined by supervisor.

Supervision Received

This position is supervised by the Crisis Supervisor.

Supervision Exercised

This position does not supervise other employees.

• Demonstrate ability to assimilate data from a wide range of observations, and use various clinical techniques and skills in gathering the client’s personal, family, medical, and psychiatric histories.
• Establish short-term goals with clients, provide follow-up services as needed, and make appropriate/expeditious referrals. Provides support/case management functions in accordance with the goals identified in order to assist the clients in achieving stated goals and objectives.
• Demonstrates a comprehensive knowledge of community services and resources and actively encourages clients to access them.
• Provide home visits and other outreach services to schools and other agencies/providers that are necessary and appropriate.
• Thoroughly screen referrals to assure proper utilization of Outpatient Services.
• Promptly and accurately complete clinical records and all collateral forms as necessary and required.
• Arrange for hospitalization of clients, either on a voluntary or involuntary basis, and thoroughly assess to assure that it is the least restrictive alternative. Crisis Worker will act expeditiously in assisting police and all community agencies, including hospital staff.
• Arrange emergency/temporary placement as appropriate.
• Will work as part of a mental health emergency response team and avail…