Care Coordination Staffing Scheduler​/Coordinator BWH

Site:
The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care.

Responsible for managing and coordinating the scheduling of healthcare professionals to ensure adequate staffing levels in various healthcare settings. This role involves working closely with healthcare providers, staff members, and other departments to ensure patient care is delivered efficiently and effectively. Does this position require Patient Care? No

• Develops, maintains, and manages schedules for healthcare staff, including nurses, physicians, and support personnel, ensuring adequate staffing levels at all times, considering patient needs and staff availability.
• Serves as the primary point of contact for staff scheduling issues and inquiries by communicating schedule changes, updates, & requirements to staff and relevant departments.
• Ensures compliance with healthcare regulations, labor laws, and organizational policies.
• Addresses and resolves scheduling conflicts and issues promptly and efficiently and implements contingency plans for unexpected staffing shortages or changes.
• Utilizes scheduling software and tools to manage and optimize staff schedules.
• Provides support and guidance to staff regarding scheduling policies and practices.
• Facilitate communication between healthcare staff and management to address scheduling concerns.
• Maintains accurate and up-to-date records of staff schedules, hours worked, and other related documentation.

Education High School Diploma or Equivalent required or Associate's Degree Healthcare Administration preferred or Associate's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? Yes Experience Customer service experience preferred Microsoft office suite (word, excel, power point) experience is preferred 5yrs or more of experience in scheduling, administrative support, receptionist role, or customer service position required

• Strong leadership and team-building skills, with the ability to motivate and inspire others.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal skills.
• Proficiency in scheduling software and Microsoft Office Suite.
• Ability to handle multiple tasks and work in a fast-paced environment.
• Ability to collect and analyze information and to devise and develop statistical analyses and reports.

Remote Type Remote Work Location 45 Francis Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $20.84 - $29.79/Hourly Grade 4

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications;

however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

2200 The Brigham and Women's Hospital, Inc. is an Equal…