DME Fitting Specialist; Patient Service Representative

• Posted on October 12, 2026

Cincinnati, OH, USA

• Remote
• Customer Support & Service
• Full-Time
• Requisition #: PATIE
  004720

Join Our Team and Keep Moving Forward with Breg!

At Breg, we are dedicated to advancing orthopedic solutions that enhance the lives of patients and support healthcare professionals. As a leader in the orthopedic industry, we provide innovative products, consulting, technology, and services that help people move forward with confidence.

We are currently seeking a Patient Service Representative I ( DME Fitting Specialist) in Cincinnati, OH
. If you thrive in a dynamic environment where innovation and impact go hand in hand, this is the opportunity for you.

You are passionate about providing world-class patient care and creating outstanding customer experiences in a field-based environment. As the face of the organization, you engage directly with patients and customers, address their needs with empathy and professionalism, and ensure the highest standards of service are delivered every day.

• Make a meaningful impact by fitting patients with orthopedic braces and providing hands-on education and support.
• Serve as a trusted partner to physicians and clinical staff in delivering exceptional service.
• Manage assigned accounts, ensuring products, inventory, and resources are available when and where they’re needed.
• Support seamless patient care through accurate documentation, billing coordination, and regulatory compliance.
• Take ownership of your territory's success by driving key performance metrics and delivering strong operational results.
• Represent Breg every day through professionalism, accountability, and commitment to outstanding patient outcomes.

• Thrives in a fast-paced, patient-facing environment
• Is organized, detail-oriented, and comfortable using technolog y
• Communicates professionally with patients, providers, and teammates
• Takes ownership and follows through on commitments
• Is comfortable in a healthcare or clinical environment
• Is organized, self-motivated, and accountable
• Represents Breg's values through professionalism and service

• Associate degree in a healthcare-related field, healthcare certification, or equivalent experience in patient care, orthotics, athletic training, sports medicine, or DME required.
• Relevant certifications such as ABC Certified Fitter (CFo), BOC, Athletic Training Licensure, or Orthopedic Technologist Certification preferred.
• Familiarity with orthopedic clinics or physician office workflows is a plus.
• Proficient with Microsoft Office applications (Outlook, Word, Excel, PowerPoint, and Teams) and comfortable learning new technologies and systems.

You’ll work in physician offices, hospitals, and clinics, while also supporting activities from a home office and/or local Breg facilities. This role involves regular local travel and requires comfort working in a variety of healthcare settings.

This is a highly mobile, field-based role that requires spending the majority of the workday traveling between customer locations. Candidates should enjoy being on the road, working independently, and managing their day in a dynamic environment.

• Ability to regularly lift and move up to 60 pounds.
• Ability to meet hospital and healthcare facility credentialing requirements.
• Valid driver's license and current automobile insurance required.

At Breg, we invest in our people and culture. We offer:

• Comprehensive Benefits:
  Medical, dental, vision, disability, and life insurance, effective the first of the month after hire.
• Work-Life Balance:
  Paid Time Off (PTO) and company-paid holidays.
• Growth & Development:
  Opportunities for…