Recovery Manager - Medina and Counties

Company: Care Star, Inc.
Location:Medina, Wayne, Ashland, Lorain, Cuyahoga, and Summit Counties, Ohio
Job Type: Full-Time | Remote with Field Visits
Industry: Healthcare / Social Services / Case Management

Founded in 1988 in Cincinnati, Ohio, Care Star, Inc. is a recognized leader in long-term care case management and population health. With a mission to Improve Communities by Improving Lives, we proudly serve individuals across Ohio through compassionate, high-quality care coordination. We are currently seeking Recovery Manager
to join our Specialized Recovery Support Services
program. This is a meaningful opportunity for professionals who are passionate about helping others live healthier, more independent lives. As a Recovery Manager
, you’ll work directly with individuals to assess their needs, develop personalized care plans, and connect them with essential services and supports. You’ll be part of a mission-driven team that values your expertise, supports your growth, and empowers you to make a real difference in your community.

• Conduct face-to-face eligibility evaluations and assessments (e.g., Adult Needs and Strengths Assessment)

• Develop and maintain individualized, person-centered care plans

• Coordinate and authorize services across behavioral health, medical, and community-based systems

• Assist individuals in accessing Medicaid and other essential services

• Monitor service delivery and ensure compliance with program guidelines

• Serve as the lead advocate and care coordinator for each participant

• Adhere to the Care Star Rule in performance of job responsibilities.

• Understand and comply with Care Star Policies and Procedures.

• Maintain confidentiality as related to patient information. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offense.

• Follow the Acceptable Use Policy while using any information systems owned or controlled by Care Star, Inc.

• Bachelor’s degree in Social Work, Counseling, Psychology, Nursing, or a related field

• Preferred:
  Licensed Social Worker (LSW) or Registered Nurse (RN)

• Minimum 3 year of experience in home and community-based services (within the last 5 years)

• Experience working with individuals with chronic conditions or severe and persistent mental illness

• Strong knowledge of Medicaid, behavioral health systems, and local community resources

• Remote flexibility with meaningful community engagement

• Competitive salary based on experience and education

• Comprehensive benefits:
  Medical, dental, vision, life insurance

• 401(k) with a generous company match

• Paid time off + 10 paid holidays

• Employee Stock Ownership Plan (ESOP) – become a part-owner in the company

• Supportive, mission-driven culture focused on improving lives