Apple Health Advisory Committee Coordinator; MA​/MPD

This is a full-time permanent, remote position. Employees may occasionally be asked to attend an in-person meeting or event based on business needs.

All HCA employees are required to be Washington state residents upon their first day of employment.

This newly-established position oversees the work of two advisory committees engaging Apple Health (Medicaid) clients and other community groups. This management analyst will develop expectations for these committees and navigate important community engagement that will help guide decisions to improve Apple Health services.

• Provide consultation to executive management regarding the Apple Health (Medicaid) Advisory Committee (MAC) and the Apple Health Lived Experience Advisory Panel (LEAP) requests from community members, stakeholders, and internal team members.
• Provide consultation to executive management, division staff, and external agencies on changes to national- and state-level community engagement standards and updates to 42 CFR § 431.12.
• Develop internal policies on communicating with individuals with lived and living experience and recommend policies and standards to other agencies regarding Medicaid programs, policies, and operations.
• Lead the planning, coordination, and facilitation of MAC and LEAP meetings.
• Lead group discussions with diverse groups of people with lived and living experience and other community partners.
• Lead recruitment efforts for MAC and LEAP membership, including outreach strategies to ensure and support diverse and representative participation.
• Coordinate cross-agency subject matter experts and leadership to engage with MAC and LEAP.
• Serve as project manager on high-dollar impact projects that support the implementation of health care policy to promote and improve quality, access, cost-effectiveness, and increase provider accountability for health care services received by Medicaid clients.
• Lead and facilitate internal, managed care, cross-system work groups, as well as participate on and support external-facing and statewide work groups.
• Facilitate process improvement projects, work groups, and meetings across the division and agency.

• This work will provide opportunities to establish strategic vision and determine what impact these committees will have on Apple Health.
• Connect directly with the community. You will work hand-in-hand with Apple Health clients and local individuals, using their real-world, lived experiences to drive meaningful change.
• Enjoy a dynamic, ever-evolving workplace. No two days are the same here! You will collaborate with a forward-thinking team dedicated to continuous improvement and exciting new projects.

• Community Engagement: You have experience working with external community members to accomplish your organization’s goals.
• Communicating Across Populations: You have had success communicating across a range of populations, such as health care providers, advocates, internal and external customers, community-based organizations, and internal partners.
• Emotional Intelligence: You have strong social and self-awareness. You recognize your own emotions and triggers and can read group dynamics and genuinely understand varying perspectives and feelings. You are able to manage conflict well and understand how to guide diverse groups of people so everyone feels heard, valued, and respected.

Experience may have been gained through paid or unpaid activities. Please ensure any relevant experience defined below is outlined in your cover letter, resume, and application.

• Communication and collaboration: Demonstrated ability to develop comprehensive communication strategies to…